Leasing Consultant

LYND; Pittsburgh (Allegheny County); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Paid time off and holiday pay

Job summary

Lynd is seeking a motivated Leasing Consultant in Pittsburgh to guide prospective residents from inquiry to move-in. You will meet leasing goals through effective sales, tours and thorough follow-ups, while coordinating applications and move-in paperwork.

The role emphasizes customer service, strong communication, and the ability to inspect units and maintain accurate files. On-site position with opportunities to build community relationships.

Qualifications

• High school diploma or GED required.
• 1–3 years in leasing, sales, hospitality or customer service.
• Strong sales, persuasion and closing skills.
• Friendly, enthusiastic and professional customer service.
• Excellent communication, organization and problem solving.
• Ability to manage prospects, follow-ups, appointments and deadlines.
• Familiarity with Fair Housing requirements.
• Proficient with Microsoft Office.
• RealPage OneSite experience preferred.
• Ability to walk property, conduct tours and inspect apartments.

Responsibilities

• Respond promptly to inquiries by phone, email and in person.
• Build rapport with prospects and identify apartment needs.
• Schedule and conduct property and apartment tours.
• Describe features, amenities and value of the property.
• Use sales and follow-up techniques to meet leasing goals.
• Process applications, screening documents, leases, deposits and move-in paperwork.
• Maintain guest cards and applicant/resident files.
• Walk units prior to move-in to ensure readiness.
• Proactively contact residents about lease renewals.
• Develop relationships with apartment locators and referral sources.
• Complete market surveys and support marketing/outreach.
• Receive and follow up on maintenance requests.

Skills

Sales skills

Customer service

Communication

Organization

Problem solving

Time management

Relationship building

Education

High school diploma or GED

Tools

Microsoft Office

RealPage OneSite

Property management software

Screening tools

Job description

Create Connections. Close Leases. Help Residents Find Home.

Lynd Management Group is seeking an enthusiastic Leasing Consultant to guide prospective residents through the leasing journey - from their first inquiry and property tour to application approval and move-in.

This sales-focused position is ideal for someone who enjoys meeting new people, achieving goals, and creating an exceptional customer experience.

Why Join Lynd?

For more than 40 years, Lynd has brought an ownership-focused perspective to multifamily property management. Our core values guide how we serve our residents, employees, clients, and properties.

Service: Facilitating actions for the betterment of others.

Balance: Achieving a healthy balance in life through wellness and relationships.

Teamwork: Working together to help each other reach our fullest potential.

Pride: An honest, ethical, and integrity-based workforce.

What You'll Do

• Respond promptly to telephone, email, internet, and in-person inquiries.
• Build rapport with prospects and identify their apartment preferences and needs.
• Schedule and conduct engaging property and apartment tours.
• Communicate the property's features, amenities, and value.
• Use professional sales and follow-up techniques to meet leasing goals.
• Process applications, screening documents, leases, deposits, and move-in paperwork.
• Maintain accurate guest cards and applicant and resident files.
• Walk apartments before move-in to confirm they are ready.
• Proactively contact residents regarding lease renewals.
• Build relationships with apartment locators and other referral sources.
• Complete market surveys and support marketing and outreach activities.
• Receive resident maintenance requests and follow up on completed service.
• Monitor the property's appearance and report safety or maintenance concerns.

What We're Looking For

• High school diploma or GED.
• One to three years of leasing, sales, hospitality, or customer service experience.
• Strong sales, persuasion, and closing skills.
• Friendly, enthusiastic, and professional customer service.
• Strong communication, organization, and problem-solving skills.
• Ability to manage prospects, follow-up activities, appointments, and deadlines.
• Familiarity with Fair Housing requirements.
• Proficiency with Microsoft Office.
• RealPage OneSite experience preferred.
• Ability to use company technology, screening tools, and property management systems.
• Ability to walk the property, conduct tours, and visually inspect apartments.

Benefits

Eligible full-time employees may elect or participate in:

• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off, holiday pay, and a birthday paid day off
• Employee Assistance Program
• Apartment discount
• Employee referral bonus program
• 401(k) plan with company match
• Training and career-development opportunities

Benefits are subject to eligibility, enrollment requirements, applicable plan terms, and company policies.

Join the Lynd Team

The complete job description, including all duties, responsibilities, schedule expectations, essential functions, and physical requirements, is attached to this posting.

Reasonable accommodations may be provided to qualified applicants and employees with disabilities to perform the essential functions of the position. Applicants who require an accommodation during the application or hiring process should contact Human Resources.

Lynd Management Group, LLC is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, or any other status protected by applicable federal, state, or local law.

Lynd Management Group, LLC participates in E-Verify and will provide the federal government with information from each employee's Form I-9 to confirm authorization to work in the United States.

Any offer of employment is contingent upon satisfactory completion of a background check and drug screening, as permitted by applicable law.