Leasing Consultant

B.HOM Student Living; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off

Sick time

Parental Leave

Company Sabbatical

Holidays

Birthday holiday

Disability insurance

Job summary

B.HOM Student Living in New York is seeking a Leasing Consultant to drive occupancy and deliver an exceptional resident experience. You will greet prospects, tour model units and amenities, and convert leads into approved leases with a high-energy, customer-focused approach.

The role emphasizes teamwork, strong communication, and reliability, with responsibilities spanning marketing support, data accuracy, move-ins, and ongoing resident engagement.

Qualifications

• Strong customer service and sales skills.
• Ability to communicate effectively, both written and verbal.
• Comfortable using computers and property management systems.
• Highly organized with strong attention to detail.
• Reliable and professional.

Responsibilities

• Greet and engage prospective residents and conduct property tours.
• Convert leads into leases with strong closing techniques.
• Respond to inquiries via phone, email, and online.
• Assist with online applications and leasing process.
• Maintain accurate traffic and leasing data.
• Support resident events and community engagement.

Skills

Customer service

Sales

Effective communication

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Property management systems

Microsoft Excel/Office

Job description

Location: Onsite - PropertyReports To: Community Manager (General Manager)Who We AreAt B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven individuals who want to grow with us.We live our core values every day:People-First ServiceAccountabilityEmpowermentGrit & PerseveranceDiversity, Inclusion & BelongingPosition SummaryThe Leasing Consultant plays a critical role in driving occupancy and delivering an exceptional resident experience. This role is responsible for leasing apartments, engaging prospective residents, and supporting current residents—all while delivering a high-energy, sales-driven, and customer-focused experience.What You’ll DoSales & LeasingGreet and engage prospective residents, delivering an exceptional first impressionConduct property tours of model units, available apartments, and amenitiesConvert leads into leases through strong closing techniquesRespond to phone, email, and internet inquiries promptlyAssist prospects with the online application and leasing processMaintain strong closing ratios and contribute to occupancy goalsCustomer ExperienceDeliver outstanding service aligned with the B.HOM playbookBuild relationships with residents and prospectsSupport resident retention through positive engagement and serviceMarketing & OperationsUtilize marketing strategies to drive traffic and leasing activityMaintain detailed and accurate prospect traffic and leasing dataAssist with market surveys and competitor analysisSupport resident events and community engagement initiativesAdministrative & CompliancePrepare and audit lease files and documentation for accuracyCollect deposits and move-in feesEnsure compliance with company policies and proceduresAssist with move-ins, move-outs, and unit inspectionsSubmit and track service requests as neededProperty SupportAssist with unit inspections and readiness for move-inSupport the turn process between residentsMaintain cleanliness and presentation of office, model units, and common areasWhat We’re Looking ForRequired Skills & QualificationsStrong customer service and sales skillsAbility to communicate effectively (written and verbal)Basic to intermediate math skillsComfortable using computers and property management systemsHighly organized with strong attention to detailReliable, punctual, and professionalPreferred QualificationsHigh school diploma or equivalentPrevious leasing, sales, or customer service experienceExperience in student housing or multifamily is a plusWork SchedulePrimarily Monday–FridayWeekend and extended hours required based on business needs and leasing activityPhysical RequirementsAbility to walk the property and conduct tours regularlyFrequently sit, stand, and move throughout the communityOccasionally lift up to 25 lbs. and assist with light physical tasksAbility to inspect units and navigate stairs and multi-level buildingsWhy Join B.HOM?Competitive compensation + leasing bonusesComprehensive benefits package (medical, dental, vision)401(k) with company match12-weeks Paid Parental LeaveCompany Paid Sabbatical Leave13 company-paid holidaysBirthday holidayPaid Time Off — Starting at 120 hours per yearSick and safe timeShort-term and long-term disability insurancePet insurance optionsCareer growth opportunities within a rapidly growing organizationA people-first culture focused on development and successB.HOM is proud to be an Equal Employment Opportunity Employer. We are committed to fostering an inclusive environment that celebrates diversity and empowers our team members to succeed. Compensation varies based on experience, location, and market conditions.