LEASING CONSULTANT

Gene B. Glick Company; Mishawaka (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Vacation time / PTO

Medical insurance

Dental insurance

Vision insurance

Apartment discount

401(k) with company match

Opportunity for advancement

Job summary

Gene B. Glick Company is seeking a Leasing Consultant for Williamsburg on the Lake in Mishawaka, IN. The role focuses on responsive customer service, guiding tours, and closing leases with accuracy and professionalism.

You will handle applications, coordinate move‑ins, and support advertising while staying compliant with HUD regulations and fair housing requirements. A weekends‑able schedule and valid driver’s license are required.

Qualifications

• High school diploma or equivalent.
• Prior customer service experience.
• Valid driver’s license in state of residence.
• Able to work weekends.
• Effective verbal and written communication.
• Read and comprehend English.

Responsibilities

• Answer inquiries by phone and email to set appointments to show the community.
• Greet prospects, tour model/units, explain occupancy terms and local areas.
• Close the sale and obtain holding deposit or application.
• Follow up with prospects to finalize leases.
• Verify eligibility following regulations and company policies.
• Process applications and conduct move-in with new residents.
• Assist with advertising and promotions and resident retention.
• Monitor market surveys and make competitive recommendations.
• Submit reports timely to the appropriate person.
• Comply with HUD regulations and Fair Housing requirements.

Skills

Customer service

Communication

Sales ability

Education

High school diploma or equivalent

Job description

Location: Mishawaka, Indiana

Department: Property Management – Rental Office

Overview

We are searching for an exceptional customer service–focused Leasing Consultant for our Williamsburg on the Lake apartment community in Mishawaka, IN!

The Leasing Consultant is responsible for the implementation of leasing of apartments.

Responsibilities

• Promptly answer telephone and e-mail inquiries with the goal of obtaining an appointment to show the community to the prospective resident.
• Greet prospective residents, tour the model/vacant unit, demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Process applications, prepare move‑in paperwork and conduct the move‑in with new residents.
• Assist Property Manager with advertising and promotions for the property in relation to prospective residents and resident retention.
• Regularly conduct marketing surveys to be aware of competitors’ activities in the surrounding marketplace to optimize our ability to compete effectively.
• Make marketing recommendations based on an analysis of the marketing surveys.
• Complete and submit all reports in a timely manner to the appropriate person.
• Conduct all activities in accordance with HUD regulations, if applicable, and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Prior experience in a customer service environment.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.

Glick is a great place to work with a family‑oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401(k) plan with generous matching. There is also an excellent opportunity for advancement.