Leasing Consultant

P.B. Bell; Mesa (AZ); On-site; USD 36,000 - 42,000; Full time

Job summary

P.B. Bell is seeking a Leasing Consultant for the GILA SPRINGS community in Chandler, AZ. This full-time, on-site role greets prospective residents, conducts property tours, explains pricing and lease terms, and processes applications.

You’ll collaborate with maintenance and management, support move-ins and renewals, provide outstanding customer service, and assist with marketing activities such as listings and community events.

Qualifications

• Strong knowledge of leases and lease administration, including application processing and lease execution.
• Demonstrated experience in resident retention, renewal activities, and building positive resident relationships.
• Excellent communication and customer service skills, with a professional, approachable, and solutions-focused mindset.
• Ability to work on-site in Chandler, AZ with a flexible schedule that may include weekends and evenings as needed.
• Basic proficiency with property management software, CRM tools, and standard office applications.
• Previous leasing, multifamily housing, or real estate experience preferred but not required.
• Strong organizational skills, attention to detail, and ability to manage multiple inquiries and tasks simultaneously.

Responsibilities

• Greeting prospective residents, conducting property tours, and explaining community features, pricing, and lease terms.
• Processing lease applications, preparing and executing lease documents, and ensuring accurate lease administration and records.
• Supporting resident retention by responding promptly to questions, coordinating move-ins and renewals, and fostering a welcoming community environment.
• Providing exceptional customer service, collaborating with maintenance and management teams.
• Assisting with marketing activities such as outreach, online listings, and community events.

Skills

Leases & lease administration

Resident retention

Communication & customer service

On-site work flexibility

Property management software

CRM tools

Multifamily housing experience

Tools

Property management software

CRM tools

Job description

Company Description P.B. Bell is a full-service multifamily housing company with 50 years of experience developing, improving, and managing communities across Arizona. The organization focuses on understanding the unique needs and personalities of each community, creating tailored living environments rather than one-size-fits-all solutions. P.B. Bell values long-term relationships with clients and residents, servicing properties of all sizes and types with an emphasis on operational excellence. The company invests heavily in training and developing team members, encouraging growth and high performance across all roles. Guided by its mission of making lives and places better, P.B. Bell continues to expand its impact in multifamily housing.

Role Description The Leasing Consultant is a full-time, on-site role at the GILA SPRINGS apartment community located in Chandler, Arizona. This position is responsible for greeting prospective residents, conducting property tours, and explaining community features, pricing, and lease terms. Day-to-day responsibilities include processing lease applications, preparing and executing lease documents, and ensuring accurate lease administration and records. The Leasing Consultant will support resident retention by responding promptly to questions, coordinating move-ins and renewals, and fostering a welcoming community environment. The role also involves providing exceptional customer service, collaborating with maintenance and management teams, and assisting with marketing activities such as outreach, online listings, and community events.

Qualifications

• Strong knowledge of leases and lease administration, including application processing and lease execution.
• Demonstrated experience in resident retention, renewal activities, and building positive resident relationships.
• Excellent communication and customer service skills, with a professional, approachable, and solutions-focused mindset.
• Ability to work on-site in Chandler, AZ with a flexible schedule that may include weekends and evenings as needed.
• Basic proficiency with property management software, CRM tools, and standard office applications.
• Previous leasing, multifamily housing, or real estate experience preferred but not required.
• Strong organizational skills, attention to detail, and ability to manage multiple inquiries and tasks simultaneously.