LEASING CONSULTANT

Gene B. Glick Company; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Vacation/Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Apartment discount

Outstanding 401K plan with generous  匹

Job summary

Gene B. Glick Company in Indianapolis operates the Woods of Eagle Creek apartment community and is seeking an exceptional Leasing Consultant focused on customer service.

You will implement leasing of apartments, greet prospects, conduct tours, explain terms of occupancy and collect applications and deposits. The role requires handling inquiries, following up on leads, and coordinating move-ins while complying with HUD regulations and company policies.

Qualifications

• High school diploma or equivalent.
• Prior experience in a customer service environment.
• Must have and maintain a valid driver’s license.
• Able to work a varied schedule including weekends.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.

Responsibilities

• Promptly answer telephone and e-mail inquiries with the goal of obtaining an appointment to show the community to the prospective resident.
• Greet prospective residents, tour the model/vacant, demonstrate features and benefits, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit and application.
• Follow up with prospective residents who have not yet leased to continue the sales process.
• Determine and certify eligibility of prospective residents following HUD regulations and company procedures.
• Process applications, prepare move-in paperwork and conduct the move-in with new residents.
• Assist Property Manager with advertising and promotions for the property and resident retention.
• Conduct marketing surveys and make recommendations based on analysis.
• Submit all reports in a timely manner.

Skills

Customer service

Communication

Sales

Phone inquiries

Education

High school diploma

Job description

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• Indianapolis, Indiana
• Property Management - Rental Office
• 4086

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Overview

Job Description

We are searching for an exceptional customer service focused Leasing Consultant for our Woods of Eagle Creek apartment community!

The Leasing Consultant is responsible for the implementation of leasing of apartments.

Responsibilities

• The Leasing Consultant must be able to perform the following tasks:
• Promptly answer telephone and e-mail inquiries with the goal of obtaining an appointment to show the community to the prospective resident.
• Greet prospective residents, tour the model/vacant, demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Process applications, prepare move-in paperwork and conduct the move-in with new residents.
• Assist Property Manager with advertising and promotions for the property in relation to prospective residents and resident retention.
• Regularly conduct marketing surveys to be aware of competitors’ activities in the surrounding marketplace to optimize our ability to compete effectively.
• Make marketing recommendations based on an analysis of the marketing surveys.
• Complete and submit all reports in a timely manner to the appropriate person.
• Conduct all activities in accordance with HUD regulations, if applicable, and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Prior experience in a customer service environment.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.

Glick is a great place to work with a family-oriented culture.

We offer an excellent benefit package that includes

• vacation/paid time off
• paid holidays
• medical
• dental
• vision insurance
• apartment discount
• outstanding 401K plan with generous matching
• There is also an excellent opportunity for advancement.