LEASING AGENT

Evolving Solution Services; Kansas City (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

Evolving Solution Services is seeking a Leasing Consultant in Kansas City, MO. The role focuses on marketing, selling, and delivering excellent customer service to achieve occupancy and revenue goals for the property.

You will engage with leads, conduct tours, and apply marketing strategies to drive traffic and retention, while maintaining deep knowledge of the property's features to match customer needs.

Qualifications

• High School diploma or equivalent.
• Customer service and sales aptitude or experience.
• Ability to work scheduled hours consistently and overtime when necessary.
• Effective communication to understand and explain legal documents and apartment features.
• Proficient in using the internet for marketing, advertising and sales activities.

Responsibilities

• Create and maintain lasting customer service relationships with current and potential residents.
• Respond to internet leads, answer prospect calls and conduct property tours.
• Utilize established sales and marketing strategies to drive property traffic, conversion ratios and retention goals.
• Maintain thorough product knowledge of the property and sell the value of community features as they relate to customer needs.

Skills

Customer service

Sales experience

Communication

Internet marketing

Education

High School diploma

Job description

We have an immediate opening for a full-time Leasing Consultant. Your work schedule will vary; Monday through Friday from 9:30 to 6:00 pm and you’ll share a weekend rotational schedule with other employees.

The Leasing Consultant is responsible for marketing, sales, customer service and resident retention strategies to achieve desired occupancy and revenue as it relates to the designated property. The Leasing Consultant is crucial to establishing rapport and lasting impression of the community and therefore must provide a positive and professional customer service experience.

• Create and maintain lasting customer service relationships with current and potential residents
• Respond to internet leads, answer prospect calls and conduct property tours
• Utilize established sales and marketing strategies to drive property traffic, conversion ratios and retention goals
• Maintain thorough product knowledge of the property and sell the value of community features as they relate to the customer needs

Requirements

• High School diploma, GED or related experience and/or training
• Customer service and sales aptitude and/or experience
• Ability to work your scheduled hours consistently as well as overtime when necessary
• Communicate effectively to comprehend and complete legal documents, sell and explain apartment home features, respond to objections and answer questions
• Proficient customer service, interpersonal and follow-up skills for effective interaction with residents, prospects, employees, and other business contacts
• Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing
• Proficient and fluent use of internet for marketing, advertising, and sales-related circumstances

Physical Demands/Work Environment

• Work is normally performed in office environment with moderate exposure to outside elements such as temperature and weather during tours
• Stand or walk or sit alternatively depending on the day’s schedule, including bending, stooping, and squatting for filing frequently needed
• Ability to push/pull doors and climb stairs frequently needed to tour the property
• Lifting/carrying 10-25 lbs. occasionally needed