Leasing Consultant

Idm-Companies-1; Glendale (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

IDM Companies in Glendale, AZ is seeking a Leasing Consultant to be the first contact for prospective residents. You will tour properties, answer questions about amenities, and guide applicants through the rental process from tour to move-in.

You will partner with the management team to market communities, collect applicant information, run background checks, and ensure a high level of service to residents. Weekend availability is required.

Qualifications

• 1-3 years relevant property management experience required.
• Excellent customer service skills with a strong attention to detail.
• Basic leasing knowledge - including Fair Housing Laws.
• Team player, willing to go the extra mile to provide concierge level customer service.
• Able to work in a fast-paced, self-directed entrepreneurial environment.
• Proficient with Microsoft Office Suite.
• Must be able to work weekends.

Responsibilities

• Assist manager in marketing efforts, to include outreach, networking and social media campaigns.
• Tour property with prospects and answer questions about amenities, location, and grounds.
• Coordinate applications, background checks, and document files for prospects.
• Provide move-in information and ensure a smooth tenancy process.
• Deliver high-level service to residents and support retention efforts.
• Coordinate with maintenance and management as needed.

Skills

Customer service

Sales

Attention to detail

Team player

Marketing outreach

Tools

Microsoft Office Suite

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Job Description: Leasing ConsultantOverview:The Leasing Consultant is the first point of contact for all customers and plays an important role in reaching and maintaining established occupancy goals. The primary responsibility is to build rapport with prospects and residents, while ensuring the tour, application, move in and tenancy is consistently an excellent customer experience.Duties/Responsibilities: Assist manager in marketing efforts, to include outreach, preferred employer programs, networking and social media campaigns. Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community and beautiful grounds Gain familiarity with the IDM family of communities, floor plans, and availability Highlight the quality of the community and the lifestyle available at our apartment homes by focusing on amenities offered, property location, and area Facilitate the prospect application process by collecting appropriate information, initiating background checks, compiling files, and maintaining appropriate prospect contact Provide detailed move-in information to incoming residents Deliver a consistently high level of service to residents to exceed their expectations, while maintaining resident retention Be attentive to detail, planning and organizing skills to perform required office activities and coordinate paperwork Assist with coordination of work orders, fulfillment of resident needs, and facilitate communication to the maintenance staff and/or management as necessarySkills/Abilities: 1-3 years relevant property management experience required Excellent customer service skills with a strong attention to detail Basic leasing knowledge - including Fair Housing Laws Team player, willing to go the extra mile to provide concierge level customer service Able to work in a fast-paced, self-directed entrepreneurial environment Proficient with Microsoft Office Suite Must be able to work weekends Physical Requirements:Prolonged periods of sitting, standing, and walkingMust be able to lift up to 15 pounds