Leasing Consultant

IDM Companies; Glendale (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

IDDM Companies in Glendale, CA is seeking a Leasing Consultant to be the first point of contact, build rapport with prospects and residents, and ensure an outstanding customer experience from tour to move-in.

You will conduct property tours, answer questions about amenities, coordinate applications and background checks, and work with maintenance to meet resident needs while maintaining high occupancy goals.

Qualifications

• 1–3 years of property management experience or leasing experience.
• Excellent customer service with strong attention to detail.
• Basic leasing knowledge including Fair Housing Laws.
• Team player who goes the extra mile for concierge-level service.
• Able to work in a fast-paced, self-directed environment.
• Proficient with Microsoft Office Suite.
• Must be able to work weekends.

Responsibilities

• Assist manager in marketing efforts including outreach and social media campaigns.
• Tour the property with prospects and answer questions about amenities and grounds.
• Familiarize with IDM communities, floor plans, and availability.
• Highlight community quality and lifestyle offerings to attract residents.
• Coordinate the application process and background checks; maintain contact with prospects.
• Provide move-in information to new residents and ensure a smooth transition.

Skills

Property management

Customer service

Leasing knowledge

Fair Housing knowledge

Attention to detail

Microsoft Office

Weekend flexibility

Tools

Microsoft Office Suite

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Job Description: Leasing Consultant

Overview:

The Leasing Consultant is the first point of contact for all customers and plays an important role in reaching and maintaining established occupancy goals. The primary responsibility is to build rapport with prospects and residents, while ensuring the tour, application, move in and tenancy is consistently an excellent customer experience.

Duties/Responsibilities:

• Assist manager in marketing efforts, to include outreach, preferred employer programs,networkingand social media campaigns.
• Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community and beautifulgrounds
• Gain familiarity with the IDM family of communities, floor plans, andavailability
• Highlight the quality of the community and the lifestyle available at our apartment homes by focusing on amenities offered, property location, andarea
• Facilitate the prospect application process by collecting appropriate information, initiating background checks, compiling files, and maintaining appropriate prospectcontact
• Provide detailed move-in information to incomingresidents
• Deliver a consistently high level of service to residents to exceed their expectations, while maintaining resident retention
• Be attentive to detail, planning and organizing skills to perform required office activities and coordinatepaperwork
• Assist with coordination of work orders, fulfillment of resident needs, and facilitate communication to the maintenance staff and/or management asnecessary

Skills/Abilities:

• 1-3 years relevant property management experiencerequired
• Excellent customer service skills with a strong attention to detail
• Basic leasing knowledge - including Fair Housing Laws
• Team player, willing to go the extra mile to provide concierge level customerservice
• Able to work in a fast-paced, self-directed entrepreneurialenvironment
• Proficient with Microsoft Office Suite
• Must be able to workweekends

Physical Requirements:

• Prolonged periods of sitting, standing, and walking
• Must be able to lift up to 15pounds