Leasing Consultant

Coastal Ridge Real Estate; Columbus (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team as a Leasing Consultant in a vibrant community where your passion for customer service and sales can shine. You will create exceptional experiences for residents and prospects, guiding them through the leasing process while achieving individual and team goals. This full-time role offers the opportunity to engage with a diverse clientele and showcase beautiful apartment homes in a thriving neighborhood. With a commitment to integrity and relationships, this innovative firm provides a supportive environment where your contributions are valued and rewarded. If you're ready to make an impact in the multifamily real estate industry, this is the perfect opportunity for you!

Benefits

Comprehensive Benefits

Competitive Salary

Professional Development

Flexible Work Environment

Qualifications

• High school diploma or equivalent required.
• Previous leasing or sales experience preferred.

Responsibilities

• Contribute to leasing targets and provide tours to prospective residents.
• Manage inquiries and maintain accurate lead information.

Skills

Leasing Experience

Customer Service

Sales Skills

Computer Skills

Communication Skills

Education

High School Diploma

Tools

Entrata

Microsoft Excel

OneSite

RealPage

Job description

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What You’ll Do:

As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

Welcome to Kendall Park, where convenience, style, and comfort enhance your apartment living experience. Our apartments in Columbus, OH, have everything you need to both live simply and thrive in a setting that naturally feels like home. Enjoy access to a variety of restaurants, shops, parks, and entertainment to get a taste of the vibrant neighborhood that surrounds you. You will experience the perfect combination of nature and contemporary city life here.

What You’ll Own:

• Contribute to individual and team leasing targets, striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents, creating positive first impressions.
• Provide tours that showcase the property’s features and benefits, tailoring the experience to each prospect's needs.
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
• Manage inquiries via phone, email, or in person, responding within 24 hours.
• Maintain accurate lead information in Entrata and follow up proactively with prospects.
• Develop understanding of leasing trends, traffic patterns, and product availability to guide prospects.
• Ensure the community spaces are well-maintained and report issues promptly.
• Participate in marketing initiatives, outreach, and resident events.
• Guide prospects through the application process, ensuring compliance and accuracy.
• Handle move-in fees, paperwork, and funds properly.
• Provide excellent customer service for residents’ inquiries and requests.
• Manage the community waitlist and communicate updates.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent.
• Willingness to obtain necessary licenses/certifications.
• Previous leasing or sales experience preferred; multifamily or student housing experience is a plus.
• Strong computer skills and ability to learn new systems quickly.
• Familiarity with property management software like Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel.
• Ability to participate in emergency duties as needed.

Our Company:

Built on over 20 years of friendships, Coastal Ridge is a multifamily real estate operator, investor, and developer. Supported by over 800 professionals, we combine data and experience to lead in the industry, emphasizing relationships, honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge associate, you’ll be eligible for various benefit programs designed to fit your lifestyle. We are committed to providing competitive and comprehensive benefits that support our culture and your needs.