Leasing Consultant

Coastal Ridge Real Estate; Columbus (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Leasing Consultant to enhance resident experiences and achieve leasing goals. In this full-time role, you will engage with prospective residents, provide tailored property tours, and ensure a seamless leasing process. Your contributions will directly impact the community's success, making this an exciting opportunity for someone passionate about real estate and customer service. Join a team that values relationships and integrity, and enjoy a supportive environment with competitive benefits designed for your lifestyle.

Benefits

Competitive benefits

Comprehensive lifestyle benefits

Qualifications

• High school diploma required; leasing experience preferred.
• Strong customer service and computer skills are essential.

Responsibilities

• Engage with prospective residents and provide property tours.
• Close leases by addressing objections and highlighting benefits.
• Maintain accurate lead data and respond to inquiries promptly.

Skills

Leasing and sales experience

Customer service skills

Strong computer skills

Knowledge of leasing trends

Education

High school diploma or equivalent

Tools

Entrata

Microsoft Excel

OneSite

RealPage

Job description

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What You’ll Do:

As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

80 on the Commons overlooks the Columbus Commons in the heart of Downtown Columbus, OH. It offers pet-friendly studio, 1, and 2-bedroom apartments & penthouses with features like wood-style floors, stainless-steel appliances, walk-in closets, quartz countertops, washer and dryer, Nest thermostat, and more.

What You’ll Own:

• Contribute to leasing targets, striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents, creating positive first impressions.
• Provide tours showcasing the property’s features, tailoring to prospects’ needs.
• Close leases confidently by addressing objections and highlighting benefits.
• Respond promptly to inquiries via phone, email, or in person, within 24 hours.
• Maintain accurate lead data in Entrata and follow up proactively.
• Understand leasing trends, traffic patterns, and product availability to guide prospects.
• Ensure all community areas are well-maintained and report issues.
• Participate in marketing initiatives, outreach, and resident events.
• Assist prospects with the application process, ensuring compliance and accuracy.
• Handle move-in fees and paperwork properly.
• Provide excellent customer service for resident inquiries and requests.
• Manage the community waitlist and communicate updates.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent.
• Willingness to obtain required licenses/certifications.
• Previous leasing and sales experience preferred; multifamily or student housing experience is a plus.
• Strong computer skills and ability to learn new systems quickly.
• Familiarity with property management software like Entrata, OneSite, or RealPage.
• Intermediate proficiency in Microsoft Excel.
• Ability to participate in emergency duties as needed.

Our Company:

Built on over 20 years of relationships, Coastal Ridge is a multifamily real estate operator, investor, and developer. Supported by over 800 professionals, we focus on relationships, honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge associate, you’ll be eligible for various benefits designed to fit your lifestyle. We are committed to providing competitive and comprehensive benefits.