Leasing Consultant

BH in; Chesterfield (MO); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing apartment communities and delivering exceptional customer service. As a Leasing Consultant, you will play a vital role in generating leads, selling, and renewing leases while ensuring compliance with company standards and Fair Housing guidelines. This dynamic position involves daily interactions with staff and prospective residents, managing marketing efforts, and maintaining a thorough understanding of the community and its offerings. With a strong commitment to employee satisfaction, the company offers a robust benefits package, including paid time off and educational reimbursement, making it a great place to grow your career.

Benefits

3 Weeks of Paid Time Off

401(k) + company match

Birthday Paid Day Off

12 Paid Holidays

Education Reimbursement

Employee Assistance Program

Qualifications

• High School diploma or GED preferred.
• Strong sales and closing skills required.
• Previous leasing experience preferred.

Responsibilities

• Generate leads, sell and renew apartment leases.
• Manage marketing and financial operations of the property.
• Achieve team closing ratio of 40% or higher.

Skills

Sales Skills

Customer Service Skills

Organizational Skills

Closing Skills

Marketing Skills

Education

High School Diploma or GED

Tools

Yardi Voyager

YieldStar

MS Office (Word/Excel)

Job description

At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members.

In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Work's "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.” In addition, in 2019, BH was named to the 100 “Best Workplaces for Diversity.” We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:

• 3 Weeks of Paid Time Off
• 401(k) + company match
• Birthday Paid Day Off
• 12 Paid Holidays
• Education Reimbursement
• Employee Assistance Program

Reporting to the Community Manager, Leasing Manager or Assistant Manager, the Leasing Consultant position is responsible for generating leads, selling and renewing apartment leases in accordance with Company and Fair Housing guidelines. Responsible for ensuring the Company's standards are met and excellent customer service is delivered. Exhibits strong commitment to the service needs of internal and external customers. Represents the company professionally and courteously.

Essential Job Functions:

1. Communicate daily with staff, Community Manager, and others as needed, including addressing service maintenance requests.
2. Assist at other communities as needed.
3. Travel via automobile and airplane for training and company business as required.
4. Participate in and comply with all BH required and/or assigned training programs.
5. Manage marketing, motivation, administrative, and financial operations of the property under the direction of the Community Manager.
6. Maintain a thorough understanding of the community, specials, and floor plans.
7. Understand all aspects of leasing units and leasing documents in line with Company and Fair Housing guidelines.
8. Prepare all new leases and lease renewals; process lease application paperwork for approval.
9. Qualify prospective residents via Rent Cafe and maintain leasing files.
10. Identify potential residents using market data and industry knowledge.
11. Inspect units in advance and prior to move-in; coordinate move-out changes.
12. Develop new business contacts, marketing ideas, and conduct competitive shopping to increase occupancy.
13. Complete outreach marketing duties as assigned.
14. Utilize market survey data to generate traffic of potential residents.
15. Assist in marketing promotions and ad placements.
16. Achieve a team closing ratio of 40% or higher and shopping report scores of 80% or higher.
17. Oversee competitive property shopping to stay current with industry trends.
18. Manage online marketing efforts, including postings and pricing updates.
19. Use third-party online leasing programs appropriately.
20. Accurately enter prospect information and notifications into Popcard promptly.
21. Perform other duties as assigned.

Job Qualifications:

• High School diploma or GED preferred.
• Previous leasing experience preferred.
• Strong sales and closing skills required.
• Excellent organizational and customer service skills.
• Ability to meet closing ratio and shopping report benchmarks.
• Experience with Yardi Voyager, YieldStar, or other Revenue Management programs preferred.
• Proficiency in MS Office Word/Excel preferred.
• Valid driver’s license may be required.
• Professional appearance and demeanor.
• Positive, motivating, and team-oriented attitude.
• Ability to thrive in a fast-paced, competitive environment.
• Ability to work with diverse groups and customers.

Work Schedule: Typically 8am-5pm or 9am-6pm, Monday-Friday, with rotating weekends; hours may vary based on business needs.

BH/B.HOM is an Equal Employment Opportunity Employer. We foster diversity and inclusivity to make BH/B.HOM a better place to work and live.