Leasing Consultant

TRG Management Company, LLLP; Boynton Beach (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Performance bonus

Employer-paid life insurance

Employer-paid disability insurance

401k matching

Job summary

TRG Management Company, LLLP is seeking a Leasing Consultant in Florida to partner with the property management team and deliver outstanding service to residents. You will guide prospects through the leasing process, explain unit features, collect deposits, and coordinate move-ins while maintaining Fair Housing standards.

The ideal candidate has strong customer service skills, familiarity with MS Office, and an eagerness to work in multifamily housing.

Qualifications

• High school diploma or equivalent preferred.
• 2 years of experience in customer service, hospitality, or multifamily real estate.
• Leasing experience is a plus, not required.
• Affordable Housing experience is a plus, not required.
• Strong customer service orientation and presentation abilities.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Onsite experience a plus.

Responsibilities

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, amenities and lease terms.
• Fill out the lease form or agreement and collect the security deposit.
• Periodically inspect the state of the property and arrange maintenance.
• Compile a list of available rental units.
• Identify potential prospects.
• Manage the leasing/renewal process from start to finish.
• Provide exceptional customer service and build good resident relations.
• Answer calls and voicemails professionally and promptly.
• Request applicants to fill out an application and make a deposit per policy and Fair Housing rules.
• Process applications for approvals with credit checks and rental history.
• Submit completed applications for approval to the Property Manager.
• Follow up with candidates to provide status.
• Ensure apartment is ready for move-in on scheduled date.
• Follow up with prospects who did not close and try to close the business.
• Refer others to sister communities if needed.
• Monitor local market trends and compare properties to keep tabs on competitors.

Skills

Customer service

Hospitality

MS Office

Concierge experience

Multifamily real estate

Education

High school diploma

Tools

MS Office Suite

Job description

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

Job Description: Job Description

We’re actively seeking a Leasing Consultant. This role will collaborate directly with the property management team to provide residents with great service. To earn potential tenants' commitment, it is essential to pay attention to their needs, provide solutions, and support them throughout the leasing process.

Essential Functions and Responsibilities:

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
• Fills out the lease form or agreement and collects the security deposit.
• Periodically inspects the state of the property and makes arrangements for essential maintenance.
• Compiles a list of available rental units.
• Identifies potential prospects.
• From start to finish, managing the leasing/renewal process.
• Provide exceptional customer service and build great working connections with our residents.
• Answers incoming calls and voicemails professionally and promptly.
• Request that the prospect fill out an application and make a deposit following the company's policies and Fair Housing regulations.
• Process applications for approvals and update the availability report. (For example, a credit check, rental history, and so on.)
• Submit completed applications for approval to the Property Manager.
• Follow up with the candidate to provide status.
• Ascertain that the apartment is ready for the resident to move in on the scheduled move-in date.
• Follow up with prospects who did not close and try to close the business.
• If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs.
• Monitoring local market trends and updating property comparable to keep an eye on what our competitors are doing.

The ideal candidate will possess:

• A high school diploma or its equivalent is preferred.
• 2 years of experience in customer service, hospitality, or multifamily real estate.
• Previous leasing experience is a plus, not a requirement.
• Affordable Housing experience is a plus, not a requirement.
• It is vital to have a strong customer service orientation and presenting abilities.
• Working experience with MS Office Suite (Word, Excel, PowerPoint).
• Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.
• Onesite experience a plus.

Benefits as a TRGM Employee:

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• The benefits package includes 100 percent employer-paid life and disability insurance.
• Employer Matching 401k Employee Engagement and Wellness programs.
• Company-paid PTO Opportunities for Professional Development and Tuition Reimbursement.

TRG Management is proud to be an Equal Opportunity Employer.

We are a Drug-Free Workplace.

Nobody Does It Better Since 1984, we have enjoyed an impeccable reputation as a premier property management company. Founded on thoughtful urban planning, provocative design and inspirational art, TRG Management Company LLLP is a subsidiary of Related Group. Each member of our team takes enormous pride in the positive, people-first atmosphere we’ve built wherever we have a presence. Today, we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. We are experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals and single-family. We come to work every day feeling motivated and inspired. Our dedicated team is headquartered in South Florida, with regional offices in Tampa, Atlanta, Raleigh and Phoenix.