Leasing Consultant

Avenue5 Residential; Asheville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Avenue5 Residential is seeking a Leasing Consultant for their Asheville property. The role involves coordinating apartment rentals, ensuring resident satisfaction, and providing excellent customer service. Candidates should have a high school diploma and at least one year of sales experience. The position offers competitive pay, bonus opportunities, and comprehensive benefits.

Benefits

Medical, dental, vision, and mental health coverage options

Competitive pay plus basic life insurance and matching 401K contributions

Generous time-off plan including 10 paid holidays

Mentoring and professional development opportunities

Tuition reimbursement

Qualifications

• Minimum one year of sales experience required.
• One year of residential leasing experience preferred.

Responsibilities

• Coordinate activities related to apartment rentals, move-ins, and lease renewals.
• Provide excellent customer service to prospective and current residents.
• Maintain detailed records of traffic activity and assist with resident relations.

Skills

Customer Service

Interpersonal Skills

Organizational Skills

Time Management

Education

High school diploma

Tools

Yardi Voyager

Microsoft Office Suite

Job description

Job Title: Leasing Consultant

Compensation: $19 to $21 Per Hour + Bonus Opportunities

Schedule: Tuesday - Saturday | 9 AM - 6 PM

Explore Crown of Queen City

Unlock your potential with Avenue5 Residential

Your ideas. Your development. Your experience.

We take care of you, so you can take care of our residents, properties, and clients.

Property management may be our business, but people are our passion.

Empowering you to be the best

Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401K contributions.
• Mental and emotional wellness: Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.

About the leasing consultant position at Crown of Queen City

We’re looking for a talented & experienced leasing consultant responsible for coordinating activities related to apartment rentals, move-ins, move-outs, and lease renewals. The leasing consultant interacts directly with prospective and current residents to maximize occupancy and ensure resident retention and satisfaction.

• Focus on the needs of others by listening, understanding, and showing empathy and respect.
• Provide excellent customer service to prospective and current residents, generating traffic, qualifying prospects, leasing apartments, and handling lease documentation.
• Ensure model apartments are in touring condition.
• Orient residents to the property, process renewal paperwork, and maintain detailed records of traffic activity.
• Follow up with prospects via phone, mail, or email, and convert calls into scheduled tours.
• Inspect apartments before move-ins, coordinate move-in/out needs with maintenance, and review move-in paperwork with residents.
• Complete weekly leasing reports accurately and on time.
• Assist with ongoing resident relations, shopping competitive properties, and ensuring safety and cleanliness.
• Support management with clerical tasks and assist in planning resident activities to improve retention.
• Comply with all policies, health and safety rules, and applicable laws.
• Perform other duties as assigned.

Education And Experience

• High school diploma required.
• Minimum one year of sales experience required.
• One year of residential leasing experience preferred.

Skills And Requirements

• Excellent customer service and interpersonal skills.
• Experience with Yardi Voyager or similar systems preferred.
• Proficiency in Microsoft Office Suite.
• Strong organizational and time-management skills.
• Ability to handle confidential information sensitively.
• Valid driver’s license, clean driving record, and current auto insurance.
• Completion of Avenue5 Fair Housing, Diversity, and Inclusion Training within 30 days of employment.

Our Core Beliefs

• Put people and partnerships first
• Empower associates
• Focus on solutions
• Champion ideas that accelerate success
• Deliver proof over promises

Experience Our Award-Winning Culture

• Top 15 national finalist for Best Places to Work Multifamily
• Certified as a Great Place to Work since 2017
• Listed as one of the Best Workplaces in Real Estate
• Ranked second in the 100 fastest-growing private companies in Washington
• Ranked 8th on the 2024 NMHC Top 50 Managers List

We’re a fast-growing property management company with new opportunities daily. Search open positions to find your next adventure. If you don’t see anything today, keep checking — tomorrow, your dream job may be waiting.