Leasing & Community Experience Specialist

American Property Management; West Sacramento (CA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Employer pays 85% of premiums

401k with company match

Paid sick leave

Paid vacation

Holidays

Job summary

American Property Management in West Sacramento is seeking an on-site Leasing Associate with 2+ years of customer service experience. You will tour units with prospective tenants, highlight features, manage tenant relationships, and guide applicants through the rental process.

Fluency in English and strong Microsoft Office skills are required. You will maintain market knowledge, prepare reports for managers, host community events, and support colleagues in delivering exceptional service.

Qualifications

• High school diploma or GED required.
• Experience in the multifamily or student housing industry preferred.
• Fluent in English with strong communication skills.

Responsibilities

• Tour units with prospective tenants and highlight property features.
• Handle customer and tenant relations and address issues promptly.
• Maintain knowledge of the current area market and prepare reports for managers.
• Host community events and ensure compliance with company standards.
• Assist residents through the rental process from start to finish.

Skills

Customer service

Multifamily housing

English fluency

MS Office

Attention to detail

Teamwork

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Excel

Job description

American Property Management in West Sacramento is seeking an on-site Leasing Associate with 2+ years of customer service experience. You will tour units with prospective tenants, highlight features, manage tenant relationships, and guide applicants through the rental process.

Fluency in English and strong Microsoft Office skills are required. You will maintain market knowledge, prepare reports for managers, host community events, and support colleagues in delivering exceptional service.