Leasing & Community Experience Specialist

Elmington Living; Memphis (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Dental & Vision

Life Insurance

Disability coverage

Paid holidays

Paid time off

Job summary

Elmington Living is seeking a Leasing Consultant to serve as the primary contact for prospective and current residents, leasing apartment homes, and ensuring compliance with LIHTC and HUD/Section 8 regulations. The role emphasizes a welcoming, professional experience and accurate documentation.

You will greet, tour, and follow up with prospects, maintain reports, and support marketing initiatives while coordinating with the maintenance team and office staff.

Qualifications

• High school diploma or equivalent.
• Prior customer service, sales, or leasing experience preferred.
• Familiarity with LIHTC and HUD/Section 8 requirements a plus; willingness to be trained required.
• Experience with leasing software (RealPage/OneSite, Yardi, Fortress) preferred.
• Fair Housing certification within 7 days of employment.

Responsibilities

• Greet and tour prospective residents, presenting the community professionally.
• Follow up with prospects via phone, email, and text to convert traffic into leases.
• Maintain traffic, tour, and closing reports in the property management system.
• Support outreach marketing and community events to drive leasing traffic.
• Process applications and supporting documents for accuracy and completeness.
• Assist with income/asset verification and waitlist management.
• Prepare lease documents and conduct move-in orientations.
• Respond to resident inquiries and route service requests to maintenance.

Skills

Customer service

Sales

Communication

Organization

Education

High school diploma

Tools

RealPage/OneSite

Yardi

Fortress

Job description

Elmington Living is seeking a Leasing Consultant to serve as the primary contact for prospective and current residents, leasing apartment homes, and ensuring compliance with LIHTC and HUD/Section 8 regulations. The role emphasizes a welcoming, professional experience and accurate documentation.

You will greet, tour, and follow up with prospects, maintain reports, and support marketing initiatives while coordinating with the maintenance team and office staff.