Leasing & Community Experience Assistant

American Campus Communities; Austin (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

American Campus Communities is seeking a part-time Community Assistant for The Block in Austin, TX. The role includes leasing tours, lead generation, and delivering excellent resident service, while supporting property operations and safety standards.

The position requires enrollment in a degree or certificate program and involves on-site shifts with occasional evenings and weekends. Join a team focused on hosting events and improving resident experiences.

Qualifications

• A degree or certificate program must be in progress from an accredited college or university while in this position.
• Graduate, Bachelor's, or Associates degree or diploma in progress from an accredited college or university.

Responsibilities

• Close sales by making appointments, generating leads, conducting tours, and following up with prospects.
• Provide excellent customer service and uphold ACC operating standards and policies.
• Work a structured administrative shift including evenings, weekdays, weekends, and/or holidays.
• Be on-call for Community Assistant shifts, potentially during day, evening, or overnight hours.
• Participate in Turn, Move-In, and Move-Out processes.
• Give leasing tours and respond to leasing inquiries and online inquiries.
• Enter resident information into Salesforce in a timely and accurate manner.
• Assist with orientation marketing, housing fairs, open houses, social media campaigns and events.
• Plan and execute social media strategies and engage with residents and target audiences.
• Maintain a positive image of the community and support property objectives.

Education

Bachelor's degree in progress

Job description

American Campus Communities is seeking a part-time Community Assistant for The Block in Austin, TX. The role includes leasing tours, lead generation, and delivering excellent resident service, while supporting property operations and safety standards.

The position requires enrollment in a degree or certificate program and involves on-site shifts with occasional evenings and weekends. Join a team focused on hosting events and improving resident experiences.