Leasing & Community Experience Advisor

American Property Management; Elk Grove (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Monthly leasing bonuses

Competitive wages

Training programs

On-site work

Diversity & inclusion

Job summary

American Property Management in Elk Grove, CA is seeking a Leasing/Customer Service Specialist to consistenly present Laguna Creek units to prospective tenants, answer questions, and guide applicants through the rental process.

The role requires 2+ years in customer service, a strong command of English, and proficiency with Microsoft Office. It is an on-site position with opportunities for professional development and performance-based bonuses.

Qualifications

• 2+ years of customer service experience.
• 1+ years in the multifamily housing industry within the last 10 years preferred.
• Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws and ADA laws preferred.
• High school diploma or GED required.
• Fluent in English with strong communication skills.

Responsibilities

• Tour units with prospective tenants and highlight property features.
• Handle customer and tenant relations with high levels of service.
• Maintain knowledge of the current area market.
• Prepare and maintain reports for managers.
• Host community events and ensure compliance with Quality Standards.
• Assist residents through the rental process.

Skills

Customer service

Communication

Teamwork

Attention to detail

Sales/ Leasing

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

American Property Management in Elk Grove, CA is seeking a Leasing/Customer Service Specialist to consistenly present Laguna Creek units to prospective tenants, answer questions, and guide applicants through the rental process.

The role requires 2+ years in customer service, a strong command of English, and proficiency with Microsoft Office. It is an on-site position with opportunities for professional development and performance-based bonuses.