Property Leasing & Marketing Specialist

National Community Renaissance; Rancho Cucamonga (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

National Community Renaissance in Rancho Cucamonga, CA seeks a Leasing Consultant to actively market properties, show apartments, and move applicants through the leasing process with excellent customer service. You will qualify prospects, prepare leases, and maintain accurate resident files in a busy, professional environment.

Collaborate with the Community Manager and Assistant Manager to optimize occupancy, ensure a clean leasing area, and follow up with visitors within 24 hours.

Qualifications

• Minimum 1 year in a customer service-related field.
• High School diploma or equivalent.
• Proficient in English (spoken and written).
• Basic math skills.

Responsibilities

• Show rent-ready apartments.
• Meet with prospective applicants.
• Effectively qualify prospective residents and verify applications.
• Prepare lease documents and related paperwork.
• Take a proactive role in shopping the competition and marketing.
• Work closely with the Community Manager and Assistant Manager to facilitate leasing.
• Be aware of and relay information regarding the property’s general appearance and condition.
• Prepare and maintain complete resident files.
• Ensure that all applications are completed in their entirety and in a timely manner.
• Record traffic in software program on a daily basis.
• Follow up with Guest Cards or a “Thank You” response within twenty-four (24) hours of the visit with the prospect.
• Assist in collection of rents and preparation of receipts.
• Assist in ensuring the deposits are made on a timely fashion and the documentation is carefully made.
• Address resident concerns so that they are handled quickly and efficiently with established procedures.
• Ability to assist the Community Manager and Assistant Manager in the performance of their duties.
• Must attend Company sponsored events that relate to the development of the team, which may include overnight stays at locations away from the employee’s home.
• Encouraged to take company sponsored Tax Credit Specialist (TCS) certification class for professional development.

Skills

Customer service

Time management

Communication skills

Microsoft Office

Math skills

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

National Community Renaissance in Rancho Cucamonga, CA seeks a Leasing Consultant to actively market properties, show apartments, and move applicants through the leasing process with excellent customer service. You will qualify prospects, prepare leases, and maintain accurate resident files in a busy, professional environment.

Collaborate with the Community Manager and Assistant Manager to optimize occupancy, ensure a clean leasing area, and follow up with visitors within 24 hours.