Onsite Leasing & Community Experience Specialist

American Property Management, Inc; Elk Grove (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive starting wages

Diversity and inclusion culture

Positive work environment with team活动

Job summary

American Property Management is seeking a leasing specialist for Laguna Creek, a 160-unit garden-style community in Elk Grove, CA. This on-site role requires 8:00 AM–5:00 PM schedule with potential overtime to meet needs.

Responsibilities include touring units, handling tenant relations, market knowledge, report preparation, and resident support through the rental process. 2+ years in customer service and a high school diploma or GED are required.

Qualifications

• 2+ years' experience in customer service
• 1+ years’ experience in the multifamily/student housing industry within the last 10 years preferred
• Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws and ADA laws preferred
• High school diploma or GED required
• Demonstrates exceptional attention to detail and organizational abilities
• Proficient in effective communication and teamwork
• Maintains a positive outlook and embraces a collaborative team approach
• Shows responsibility and takes pride in their work
• Fluent in English, with strong reading, speaking, and writing skills
• Proficient in Microsoft Office applications, including Excel, Word, and Outlook

Responsibilities

• Tour units with prospective tenants and highlight the qualities and selling points of the property/units
• Handle customer and tenant relations and ensure all issues are being addressed promptly and with a high level of customer service
• Maintain knowledge of the current area market
• Prepare and maintain reports for managers
• Host community events and ensure they are complying with American Property Management’s Quality Standards
• Assist residents from beginning to end of the rental process

Skills

Customer service

Multifamily housing knowledge

Strong communication

Attention to detail

Fluent English

Education

High school diploma or GED

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

American Property Management is seeking a leasing specialist for Laguna Creek, a 160-unit garden-style community in Elk Grove, CA. This on-site role requires 8:00 AM–5:00 PM schedule with potential overtime to meet needs.

Responsibilities include touring units, handling tenant relations, market knowledge, report preparation, and resident support through the rental process. 2+ years in customer service and a high school diploma or GED are required.