Leasing & Community Concierge

Greystar Worldwide, LLC; Chapel Hill (NC); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

Job summary

Greystar in Chapel Hill, NC seeks a part-time leasing assistant to support property management teams with leasing, marketing, and customer service at the community. You will handle administrative tasks, assist with tours and leasing, and help coordinate move-ins and move-outs on site.

The role involves on-site work, some after-hours liaison with residents, and participation in marketing and resident relations activities. A flexible schedule is required to meet community needs.

Qualifications

• Administrative tasks for leasing office including copying, filing, notices, and resident communications.
• Experience in customer service or hospitality is helpful.
• Excellent communication and organizational skills.

Responsibilities

• Performs administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
• Assists with sales and leasing activities to achieve revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
• Assists with the lease preparation process by generating lease paperwork and organizing resident lease files.
• Assists with move in/out processes; works move-in/move-outs with mandatory dates; approved exceptions must be written by the Community Manager in advance.
• Answers incoming calls and sets appointments for prospects to tour the property.
• Performs on-campus marketing outreach to generate community awareness and qualified traffic.
• Assists with coordinating resident functions and programs to achieve satisfaction goals.
• Schedules and conducts resident visits and distributes notices such as flyers and newsletters.
• Acts as an after-hours liaison between residents and property management and responds to emergencies; at least one on-call shift per week.

Skills

Leasing

Customer Service

Administrative Tasks

Communication

Job description

Greystar in Chapel Hill, NC seeks a part-time leasing assistant to support property management teams with leasing, marketing, and customer service at the community. You will handle administrative tasks, assist with tours and leasing, and help coordinate move-ins and move-outs on site.

The role involves on-site work, some after-hours liaison with residents, and participation in marketing and resident relations activities. A flexible schedule is required to meet community needs.