Onsite Community and Leasing Assistant (Student)

Greystar; Chicago (IL); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

Job summary

Greystar is seeking an on-site Leasing Office Assistant in Chicago to support leasing, marketing, and customer service efforts across our community. The role involves handling administrative tasks, coordinating tours, processing leases, and supporting move-in/move-out activities.

You will work part-time with a base hourly rate in the posted range, including on-call shifts and occasional evenings or weekends as needed.

Qualifications

• Must be able to perform administrative tasks for leasing office (filing, notices, rent payments, resident files).
• Experience or ability to assist with sales and leasing activities (virtual tours, inquiries, prospecting).
• Assist with lease preparation and organizing lease files.
• Must be able to work on-site and attend move-in/move-out processes as required.

Responsibilities

• Performs administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
• Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
• Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
• Assists with move in and move out process for residents; mandatory on-call shifts and time-off rules apply.
• Answers incoming calls and sets appointments for prospects to tour the property.
• Performs on-campus marketing outreach to generate Community awareness and qualified traffic.
• Assists with coordinating resident functions and programs to achieve resident satisfaction goals.
• Schedules and conducts resident visits and distributes notices such as flyers and surveys.
• Acts as an after-hours liaison and responds to emergencies; on-call schedule varies by site.
• Responds quickly to resident concerns and documents requests.

Skills

Administrative tasks

Customer service

Education

Enrolled in local university or community college

Job description

Greystar is seeking an on-site Leasing Office Assistant in Chicago to support leasing, marketing, and customer service efforts across our community. The role involves handling administrative tasks, coordinating tours, processing leases, and supporting move-in/move-out activities.

You will work part-time with a base hourly rate in the posted range, including on-call shifts and occasional evenings or weekends as needed.