Leasing Associate

Align Real Estate Management LLC; San Francisco (CA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Career advancement

Job summary

Ansel Apartments, managed by Align Real Estate Management LLC, seeks a Leasing Agent in San Francisco, CA to drive revenue by converting qualified prospects, conducting tours, and managing the full resident lifecycle from application to move-in.

At Ansel, a 160-unit community in Hayes Valley, you will help sustain rent growth, maintain high occupancy, and coordinate move-ins/move-outs while delivering exceptional resident service.

Qualifications

• 1–2 years of leasing, sales, or customer-facing roles; multi-family experience preferred.
• Strong interpersonal communication in person, by phone, and in writing.
• Proficiency in Yardi or comparable property management software; Microsoft Office.
• Working knowledge of California fair housing laws and regulations.
• Highly organized with strong attention to detail and ability to manage multiple files.
• High school diploma or equivalent; bachelor's degree in business, hospitality, or related field is a plus.

Responsibilities

• Maintain occupancy at or above 95% through prospect engagement and follow-up.
• Conduct structured property tours with high guest satisfaction scores.
• Respond to inquiries within one business day and keep CRM up to date.

Skills

Leasing experience

Customer service

Yardi

Microsoft Office

California Fair Housing Laws

Education

High school diploma

Bachelor’s degree (preferred)

Tools

Yardi

CRM systems

Job description

Leasing Role is responsible for maintaining 95%+ occupancy, processing applications within 72 hours, coordinating move-ins and move-outs, and contributing directly to rent growth through consistent leasing performance.

At, Align Real Estate Management our mission is to enhance the living experience for our residents while maximizing value for our investors. We are committed to excellence in property management through innovative solutions, exceptional customer service, and a deep respect for the communities we serve. Our dedicated team strives to create vibrant, sustainable environments where people can thrive, fostering lasting relationships and enhancing the quality of life in every neighborhood we touch

Description

Title

Leasing Agent - Ansel Apartments

Job Type

Location

Ansel Apartments · Hayes Valley, San Francisco, CA

Overview

As a Leasing Agent at Ansel Apartments, you will be the primary driver of revenue performance at a 160-unit multi-family community in one of San Francisco's most sought-after neighborhoods. You are the first introduction to the resident experience - responsible for converting qualified prospects into signed leases, executing a consistent and high-quality tour program, and managing the full resident lifecycle from application through move-in. Your ability to maintain strong occupancy, process applications efficiently, and deliver an exceptional first impression directly determines the property's rent roll and long-term pricing power.

About the Property

Ansel Apartments is a 160-unit multi-family community located in Hayes Valley, San Francisco - a vibrant, walkable neighborhood known for its boutique dining, arts scene, and proximity to transit. Managed by Align Real Estate Management (AREM), Ansel is operated to institutional standards with a focus on resident experience, operational precision, and sustained rent growth.

Key Responsibilities

Leasing & Occupancy

• Maintain property occupancy at or above 95% through active prospect engagement, pipeline management, and timely follow‑up.
• Conduct structured, consistent property tours that achieve post‑tour feedback scores of 4.0-5.0.
• Respond to all new inquiries within one business day and maintain accurate, current CRM records at every pipeline stage.

Application Processing

• Process rental applications accurately and in compliance with fair housing law and AREM screening policy, with decisions communicated within 72 hours of complete submission.

Move-in & Move-out Coordination

• Confirm all move-in and move-out logistics with residents no later than 72 hours before the scheduled event.
• Complete and submit move-in and move-out inspection checklists in Yardi within 72 hours of each event.

Revenue & Rent Growth

• Drive rent growth at or above market rate by generating consistent leasing demand through tour volume and quality.
• Stay current on market comps and neighborhood trends to support informed pricing conversations with the Property Manager.

Lease Administration & Compliance

• Prepare and execute lease agreements accurately and in compliance with company policy, local regulations, and fair housing law.

Qualifications

• 1-2 years of experience in leasing, sales, or customer-facing roles; multi-family residential experience preferred.
• Strong interpersonal communication skills - professional, warm, and effective in person, by phone, and in writing.
• Proficiency in Yardi or comparable property management software; comfort with Microsoft Office Suite.
• Working knowledge of California fair housing laws and regulations.
• Highly organized with strong attention to detail and ability to manage multiple active files simultaneously.
• High school diploma or equivalent required; bachelor's degree in business, hospitality, or a related field is a plus.
• $31.25 - $36.06/hr ($65,000 - $75,000 annually) · Full-time
• Performance-based incentives
• Comprehensive benefits including health insurance, retirement plan, and paid time off
• Opportunities for career advancement within the AREM portfolio
• Supportive team environment with clear performance expectations and regular feedback