Assistant Community Manager

Thalhimer Multifamily; Virginia (MN); On-site; USD 40,000 - 60,000; Full time

Job summary

Thalhimer seeks an Assistant Community Manager for The Rise at Regency in Richmond, VA. Join a supportive Multifamily team to manage leasing, tours, and resident services with a focus on exceptional customer experience.

Responsibilities include marketing activities, application processing, rent administration, and daily operations support to ensure smooth property management and high resident satisfaction.

Qualifications

• Experience with property management software.
• Proficiency in Microsoft Office, including Excel and Outlook.
• Strong organizational and communication skills.
• Ability to deliver excellent resident service and teamwork.

Responsibilities

• Plan and execute marketing and leasing activities to attract residents.
• Greet prospects, conduct tours, and process applications.
• Support the Community Manager with rent processing and admin tasks.
• Foster positive resident relations and responsive service.

Skills

Multi-task

Attention to detail

Dependability

Customer service

Tools

Microsoft Office

Excel

Outlook

Property management software

MRI experience

Job description

Exciting Career Opportunity: Assistant Community Manager at The Rise at Regency in Richmond, VA!

Thalhimer is excited to offer a dynamic career opportunity with our Thalhimer Multifamily team. We are seeking an Assistant Community Manager to join us at The Rise at Regency in Richmond, VA. If you're looking to be part of a supportive and thriving team, this is the perfect opportunity for you!

What You'll Do:

• Marketing and Leasing: Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
• Customer Engagement: Greet prospective residents, conduct tours of vacant/model apartments, and assist in the timely processing of applications.
• Administrative Support: Assist the Community Manager with day-to-day operations, including processing rent payments and performing ongoing administrative functions to ensure smooth property management.
• Resident Relations: Provide outstanding customer service, building positive relationships with both current and prospective residents to ensure a great living experience.

Preferred Candidate Attributes:

• A strong ability to multi-task and handle a variety of responsibilities with ease.
• A keen attention to detail and problem-solving skills to address challenges effectively.
• Dependability and flexibility, with a willingness to collaborate with the team to meet property goals.
• A passion for customer service and the ability to relate to residents and prospective tenants.

Additional Qualifications:

• Proficiency in Microsoft Office, Excel, and Outlook, with experience using property management software.
• MRI experience is preferred but not required.
• A genuine desire to make a positive difference in the community.

Thalhimer is an Equal Opportunity Employer

What Does Success Look Like? A successful Assistant Community Manager is a dependable and detail-driven team player with strong organizational skills. You thrive in a fast-paced environment, support your team with flexibility and initiative, and maintain a high standard of professionalism. You're quick to learn, coachable, and always focused on resident satisfaction and operational efficiency.