Leasing Agent - Irving, TX

GPI Management; Irving (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

GPI Management in Irving, TX is seeking a Leasing Agent to lease apartments, deliver outstanding customer service, and create a welcoming experience for current and prospective residents. You will greet, qualify, tour communities, and showcase apartment homes using product knowledge and effective closing techniques.

The ideal candidate has a strong sales background and familiarity with Yardi is preferred. You will process applications, deposits, and follow up to close sales while upholding Fair

Qualifications

• 2+ years of leasing, sales, or related experience.
• Yardi experience preferred.
• Leasing 101 certification required within first 3 months.
• Valid driver’s license and reliable transportation.
• Strong communication, sales, and closing skills.
• Professional phone and in-person etiquette.
• Positive, solution-oriented, and resident-focused mindset.
• Basic computer proficiency.

Responsibilities

• Greet and qualify prospective residents (in-person and by phone).
• Conduct community tours and demonstrate apartment homes using product knowledge and closing techniques.
• Process applications and secure deposits in accordance with company policies and Fair Housing guidelines.
• Record all traffic and maintain accurate guest cards and reports.
• Follow up with prospects to close sales and refer to sister communities when appropriate.
• Monitor advertising effectiveness and track local market competition.
• Process resident service requests and ensure timely follow-up.
• Represent the company professionally at all times.
• Complete assigned tasks and projects within deadlines.

Skills

Leasing sales

Communication

Closing skills

Customer service

Phone etiquette

In-person etiquette

Problem solving

Education

Leasing 101 certification

Tools

Yardi

Job description

Position Overview

The Leasing Agent is responsible for leasing apartments, providing exceptional customer service, and creating a welcoming experience for current and prospective residents. The ideal candidate has a strong sales background and experience with Yardi (preferred).

Key Responsibilities

• Greet and qualify prospective residents (in-person and by phone)

• Conduct community tours and demonstrate apartment homes using product knowledge and closing techniques

• Process applications and secure deposits in accordance with company policies and Fair Housing guidelines

• Record all traffic and maintain accurate guest cards and reports

• Follow up with prospects to close sales and refer to sister communities when appropriate

• Monitor advertising effectiveness and track local market competition

• Process resident service requests and ensure timely follow-up

• Represent the company professionally at all times

• Complete assigned tasks and projects within deadlines

Qualifications

• 2+ years of leasing, sales, or related experience

• Yardi experience preferred

• Leasing 101 certification required within first 3 months

• Valid driver’s license and reliable transportation

• Strong communication, sales, and closing skills

• Professional phone and in-person etiquette

• Positive, solution-oriented, and resident-focused mindset

• Basic computer proficiency