Leasing Agent — Customer-Driven, Multi-Property Growth

C and E Julio; Randallstown (MD); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

8 Paid Holidays

Paid Funeral Leave

Jury Duty Leave

Employer-paid Life Insurance

Voluntary Life Insurance options

Short-Term & Long-Term Disability

Flexible Spending Account (FSA)

Traditional & Roth 401(k) options

Employee Recognition Program

Discounted Housing

Job summary

Apartment Services, Inc. in Randallstown, MD is looking for a motivated Leasing Agent (Leasing Consultant) to drive occupancy, conduct tours, and lease apartments to qualified applicants.

You will greet residents in person, by phone, and by email while delivering an exceptional resident experience. This role requires strong sales and customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.

Qualifications

• Experience in leasing, property management, sales, or customer service.
• Strong communication and closing skills.
• Professional, friendly, and customer-focused attitude.
• Organized with strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Experience with Yardi or property management software is a plus.
• Proficiency in Microsoft Office.

Responsibilities

• Greet and assist prospective and current residents (in person, phone, email).
• Conduct apartment tours and lease apartments to qualified applicants.
• Process applications and prepare lease agreements and move-in packages.
• Support resident retention and lease renewals.
• Manage daily follow-ups, call queue, and lead tracking.
• Enter all leasing activity into the property management system (calls, tours, applications).
• Submit and track service requests to completion.
• Maintain model units and ensure community presentation standards.
• Review renters insurance compliance.
• Assist with resident communications and notices.
• Resolve resident concerns professionally and efficiently.
• Ensure compliance with Fair Housing laws and company policies.
• Maintain proper key control and property security.

Skills

Leasing experience

Communication skills

Closing skills

Customer-focused

Organized

Microsoft Office

Yardi or PM software

Education

High school diploma or equivalent

Tools

Yardi

Job description

Apartment Services, Inc. in Randallstown, MD is looking for a motivated Leasing Agent (Leasing Consultant) to drive occupancy, conduct tours, and lease apartments to qualified applicants.

You will greet residents in person, by phone, and by email while delivering an exceptional resident experience. This role requires strong sales and customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.