Leasing Agent - Capitol Hill

Opti Staffing Group; Seattle (WA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Full-time role

Seattle Capitol Hill location

Affordable housing impact

Collaborative environment

Job summary

Opti Staffing Group is seeking a personable Leasing Agent for a Seattle affordable housing organization in the Capitol Hill area. You will respond to inquiries, schedule tours, and guide applicants through the leasing process.

This full-time role focuses on accurate documentation, eligibility verification, and maintaining leasing files while ensuring compliance with Fair Housing guidelines.

Qualifications

• Experience in leasing, property management, or related customer service.
• Strong customer service and communication skills.
• Comfortable communicating with residents by phone, email, and in person.
• Detail-oriented with strong organizational abilities.
• Ability to handle sensitive applicant information professionally.
• Ability to work independently while collaborating with the team.
• Commitment to positive resident experience.

Responsibilities

• Respond to leasing inquiries from prospective residents.
• Provide information regarding available apartments, rental qualifications, and eligibility requirements.
• Schedule and conduct apartment tours.
• Guide applicants through the rental application and leasing process.
• Collect and review required application documentation.
• Assist with verifying applicant information and eligibility.
• Maintain accurate leasing files, records, and applicant information.
• Follow up with applicants regarding outstanding documentation or next steps.
• Coordinate approved move-ins and lease signings.
• Communicate professionally with applicants, residents, Property Managers, and internal teams.
• Help ensure leasing activities follow Fair Housing requirements and applicable housing guidelines.

Skills

Customer service

Communication

Organization

Attention to detail

Multi-tasking

Professionalism

Tools

Property management systems

Job description

Location: Seattle, WA - Capitol Hill Area

Pay: DOE

Schedule: Full-Time

WHO THEY ARE

Our client is a well-established affordable housing organization serving communities throughout the Seattle area. They manage a diverse portfolio of apartment communities and are committed to providing quality, affordable housing while creating welcoming and inclusive environments for residents.

They are looking for a personable and organized Leasing Agent who can guide prospective residents through the leasing process while providing excellent customer service and maintaining accurate documentation.

WHAT YOU'LL DO

• Respond to leasing inquiries from prospective residents
• Provide information regarding available apartments, rental qualifications, and eligibility requirements
• Schedule and conduct apartment tours
• Guide applicants through the rental application and leasing process
• Collect and review required application documentation
• Assist with verifying applicant information and eligibility
• Maintain accurate leasing files, records, and applicant information
• Follow up with applicants regarding outstanding documentation or next steps
• Coordinate approved move-ins and lease signings
• Communicate professionally with applicants, residents, Property Managers, and internal teams
• Help ensure leasing activities follow Fair Housing requirements and applicable housing guidelines

WHAT'S IN IT FOR YOU

• Full-time opportunity with an established housing organization
• Work in Seattle's Capitol Hill area
• Opportunity to support affordable housing within the local community
• Collaborative property management environment
• Opportunity to build experience in affordable housing and residential property management

WHAT YOU NEED TO HAVE

• Previous leasing, property management, housing, or related customer service experience
• Strong customer service and communication skills
• Comfortable communicating with prospective residents by phone, email, and in person
• Strong attention to detail when handling applications and documentation
• Ability to stay organized while managing multiple applicants and priorities
• Comfortable learning and following housing eligibility and compliance requirements
• Basic computer skills and ability to learn property management systems
• Professional, dependable, and comfortable working with people from a variety of backgrounds

PREFERRED

• Previous apartment leasing or property management experience
• Affordable housing experience
• Experience with income-restricted, HUD, Section 8, or other regulated housing programs
• Experience reviewing leasing applications and eligibility documentation

THE MUSTS

• Strong communication and customer service skills
• Excellent organization and attention to detail
• Ability to handle sensitive applicant information professionally
• Ability to work independently while collaborating with the property management team
• Commitment to providing a positive experience for prospective and current residents