Leasing Agent

Apartment Services; Warfield (MD); In loco; USD 36.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Employer-paid Life Insurance

Voluntary Life Insurance options

Short-Term Disability

Long-Term Disability

Flexible Spending Account (FSA)

Traditional & Roth 401(k) options

Employee Recognition Program

Discounted Housing

Descrizione del lavoro

Apartment Services, Inc. is seeking a motivated Leasing Agent to drive occupancy, lease apartments, and enhance resident experience across our properties.

You will greet prospects, conduct tours, process applications, and support renewals in a fast-paced environment. Prior leasing or customer service experience is preferred.

Competenze

• Experience in leasing, property management, sales, or customer service.
• Strong communication and closing skills.
• Organized with strong attention to detail.
• Willingness to work weekends and occasional events.

Mansioni

• Greet and assist residents in person, by phone, or email.
• Conduct apartment tours and lease apartments to qualified applicants.
• Process applications and prepare lease agreements and move-in packages.
• Support resident retention and lease renewals.
• Manage daily follow-ups, call queue, and lead tracking.
• Enter leasing activity into the property management system.
• Submit and track service requests to completion.
• Maintain model units and community presentation standards.
• Review renters insurance compliance.
• Assist with resident communications and notices.
• Resolve resident concerns professionally and efficiently.
• Ensure compliance with Fair Housing laws and company policies.

Conoscenze

Leasing experience

Sales skills

Customer service

Strong communication

Closing skills

Organized, detail-oriented

MS Office

Yardi

Formazione

High school diploma or equivalent

Strumenti

Yardi

Microsoft Office

Descrizione del lavoro

Join Our Team!

Apartment Services, Inc. is seeking a motivated, customer-focused Leasing Agent (Leasing Consultant) to join our growing property management team. In this role, you will play a key part in driving occupancy, leasing apartments, and delivering an exceptional resident experience. If you enjoy sales, customer service, and a fast-paced environment - this is a great opportunity to grow in property management and apartment leasing.

What You'll Do

• Greet and assist prospective and current residents (in person, phone, email)
• Conduct apartment tours and lease apartments to qualified applicants
• Process applications and prepare lease agreements and move-in packages
• Support resident retention and lease renewals
• Manage daily follow-ups, call queue, and lead tracking
• Enter all leasing activity into the property management system (calls, tours, applications)
• Submit and track service requests to completion
• Maintain model units and ensure community presentation standards
• Review renters insurance compliance
• Assist with resident communications and notices
• Resolve resident concerns professionally and efficiently
• Ensure compliance with Fair Housing laws and company policies
• Maintain proper key control and property security

What We're Looking For

• Experience in leasing, property management, sales, or customer service
• Strong communication and closing skills
• Professional, friendly, and customer-focused attitude
• Organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Experience with Yardi or property management software is a plus
• Proficiency in Microsoft Office

Requirements

• High school diploma or equivalent
• Valid driver's license & reliable transportation (required)
• Ability to travel between properties as needed
• Ability to walk the property and sit/work on a computer for extended periods
• Ability to lift up to 15 lbs
• Willingness to work weekends and occasional events

Schedule

• 10 Paid Holidays
• Paid Funeral Leave & Jury Duty Leave

Health Benefits (eligible 1st of month after 60 days):

• Employer-paid Life Insurance
• Voluntary Life Insurance options
• Short-Term & Long-Term Disability
• Flexible Spending Account (FSA)
• Traditional & Roth 401(k) options
• Employee Recognition Program
• Discounted Housing (more information available at interview)