Floating Leasing Agent

Apartment Services; Randallstown (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

401(k) options

Life insurance

Disability coverage

Job summary

Apartment Services, Inc. is seeking a motivated Floating Leasing Representative to join our property management team. You will provide leasing support at multiple apartment communities and help drive occupancy while delivering an exceptional resident experience.

You’ll tour apartments, process applications, prepare leases and move‑in packages, assist with renewals, and coordinate with on‑site teams. This role requires weekend rotation and travel between properties in Windsor Mill, Randallstown

Qualifications

• Experience in leasing, property management, sales, or customer service preferred.
• Strong communication, customer service, and closing skills.
• Professional, friendly, and customer-focused attitude.
• Organized with strong attention to detail.
• Ability to multitask and adapt in a fast-paced environment.
• Experience with Yardi or property management software is a plus.
• Proficiency in Microsoft Office.

Responsibilities

• Provide leasing coverage and support at multiple apartment communities as assigned.
• Greet and assist prospective and current residents in person, over the phone, and through email.
• Conduct apartment tours and lease apartments to qualified applicants.
• Process applications and prepare lease agreements and move-in packages.
• Support resident retention efforts and lease renewals.
• Manage daily follow-ups, call queues, and lead tracking.
• Enter all leasing activity into the property management system, including calls, tours, applications, and work orders.
• Submit and track service requests to completion.

Skills

Leasing experience

Customer service

Closing skills

Attention to detail

Multitasking

Yardi

Microsoft Office

Property management

Education

High school diploma or equivalent

Tools

Yardi

Job description

Floating Leasing Agent / Leasing Consultant

Apartment Services, Inc. – Windsor Mill / Randallstown / Milford Mill, MD
Full-Time | Weekend Rotation Required | Travel Between Properties Required

Join Our Team!

Apartment Services, Inc. is seeking a motivated, customer-focused Floating Leasing Representative (Leasing Consultant) to join our growing property management team. In this role, you will provide leasing support at multiple apartment communities throughout our portfolio while helping drive occupancy and deliver an exceptional resident experience.

What You’ll Do

• Provide leasing coverage and support at multiple apartment communities as assigned
• Greet and assist prospective and current residents in person, over the phone, and through email
• Conduct apartment tours and lease apartments to qualified applicants
• Process applications and prepare lease agreements and move-in packages
• Support resident retention efforts and lease renewals
• Manage daily follow-ups, call queues, and lead tracking
• Enter all leasing activity into the property management system, including calls, tours, applications, and work orders
• Submit and track service requests to completion
• Maintain model apartments and ensure vacant units are show‑ready
• Review and track renters insurance compliance
• Assist with resident communications, notices, and administrative tasks
• Resolve resident concerns professionally and efficiently
• Ensure compliance with Fair Housing laws, company policies, and safety procedures
• Maintain proper key control and overall property security
• Assist with filing, recordkeeping, and office organization as needed

What We’re Looking For

• Experience in leasing, property management, sales, or customer service preferred
• Strong communication, customer service, and closing skills
• Professional, friendly, and customer-focused attitude
• Organized with strong attention to detail
• Ability to multitask and adapt in a fast-paced environment
• Experience with Yardi or property management software is a plus
• Proficiency in Microsoft Office

Requirements

• High school diploma or equivalent required
• Valid driver’s license required
• Reliable transportation available during each scheduled shift
• Ability to travel and work between multiple company properties as assigned
• Ability to walk properties and sit/work on a computer for extended periods
• Ability to lift up to 15 lbs
• Willingness to work weekends and occasional resident events
• 8 Paid Holidays
• Paid Funeral Leave & Jury Duty Leave

Health Benefits (eligible 1st of month after 60 days):

• Employer-paid Life Insurance
• Voluntary Life Insurance options
• Short-Term & Long-Term Disability
• Flexible Spending Account (FSA)
• Traditional & Roth 401(k) options
• Employee Recognition Program
• Discounted Housing (more information available at interview)