Leasing Agent

Apartment Services; Randallstown (MD); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Employer-paid Health Benefits

Life Insurance (Employer-paid)

Voluntary Life Insurance

Short-Term Disability

Long-Term Disability

Flexible Spending Account (FSA)

401(k) options

Employee Recognition Program

Discounted Housing

Job summary

Apartment Services, Inc. is seeking a motivated Leasing Agent to drive occupancy, lease apartments, and provide an exceptional resident experience. If you enjoy sales, customer service, and a fast-paced environment, this is a great opportunity to grow in property management and apartment leasing.

The role involves greeting residents, conducting tours, processing applications, and supporting renewals while maintaining property standards and compliance with Fair Housing laws.

Qualifications

• Experience in leasing, property management, sales, or customer service.
• Strong communication and closing skills.
• Professional, friendly, and customer-focused attitude.
• Organized with strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Experience with Yardi or property management software is a plus.
• Proficiency in Microsoft Office.

Responsibilities

• Greet and assist prospective and current residents (in person, phone, email).
• Conduct apartment tours and lease apartments to qualified applicants.
• Process applications and prepare lease agreements and move-in packages.
• Support resident retention and lease renewals.
• Manage daily follow-ups, call queue, and lead tracking.
• Enter all leasing activity into the property management system (calls, tours, applications).
• Submit and track service requests to completion.
• Maintain model units and ensure community presentation standards.
• Review renters insurance compliance.
• Assist with resident communications and notices.
• Resolve resident concerns professionally and efficiently.
• Ensure compliance with Fair Housing laws and company policies.
• Maintain proper key control and property security.

Skills

Leasing experience

Property management

Sales

Customer service

Communication

Closing skills

Multitasking

Attention to detail

Education

High school diploma

Tools

Yardi

Microsoft Office

Job description

Join Our Team!

Apartment Services, Inc. is seeking a motivated, customer-focused Leasing Agent (Leasing Consultant) to join our growing property management team. In this role, you will play a key part in driving occupancy, leasing apartments, and delivering an exceptional resident experience. If you enjoy sales, customer service, and a fast-paced environment—this is a great opportunity to grow in property management and apartment leasing.

What You’ll Do

• Greet and assist prospective and current residents (in person, phone, email)
• Conduct apartment tours and lease apartments to qualified applicants
• Process applications and prepare lease agreements and move-in packages
• Support resident retention and lease renewals
• Manage daily follow-ups, call queue, and lead tracking
• Enter all leasing activity into the property management system (calls, tours, applications)
• Submit and track service requests to completion
• Maintain model units and ensure community presentation standards
• Review renters insurance compliance
• Assist with resident communications and notices
• Resolve resident concerns professionally and efficiently
• Ensure compliance with Fair Housing laws and company policies
• Maintain proper key control and property security

What We’re Looking For

• Experience in leasing, property management, sales, or customer service
• Strong communication and closing skills
• Professional, friendly, and customer-focused attitude
• Organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Experience with Yardi or property management software is a plus
• Proficiency in Microsoft Office

Requirements

• High school diploma or equivalent
• Valid driver’s license & reliable transportation (required)
• Ability to travel between properties as needed
• Ability to walk the property and sit/work on a computer for extended periods
• Ability to lift up to 15 lbs
• Willingness to work weekends and occasional events

Schedule

• 8 Paid Holidays
• Paid Funeral Leave & Jury Duty Leave

Health Benefits (eligible 1st of month after 60 days):

• Employer-paid Life Insurance
• Voluntary Life Insurance options
• Short-Term & Long-Term Disability
• Flexible Spending Account (FSA)
• Traditional & Roth 401(k) options
• Employee Recognition Program
• Discounted Housing (more information available at interview)