Leasing Agent

iHire; Smyrna (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

A dynamic sales professional role as a Leasing Agent at a leading company, focusing on converting prospects into residents through superior customer service. The position requires an active real estate license and involves managing the full sales cycle while ensuring compliance with laws and company policies. This full-time role operates primarily in a professional office environment with occasional field visits.

Qualifications

• 1-2 years of sales/marketing experience in Property Management preferred.
• Strong sales ability and customer service orientation.

Responsibilities

• Engage with prospects through multiple communication channels.
• Manage application pipeline to maximize conversion rates.
• Execute resident leases and guide new residents through the move-in process.

Skills

Communication

Sales

Customer Service

Attention to Detail

Education

Active Real Estate License

Tools

CRM Software

Microsoft Office

Yardi

Salesforce

Job description

1 week ago Be among the first 25 applicants

Main Street Renewal has partnered with iHire to reach top talent for their opening below. Check it out and apply today!

The Leasing Agent is a dynamic sales professional responsible for converting prospects into residents through active engagement and superior customer service. This role focuses on managing the full sales cycle from initial contact through lease execution, while ensuring compliance with all local, state, and federal laws, as well as company policies and procedures. The position requires an active real estate license and reports to the Leasing Manager or Senior Leasing Manager.

Schedule

Full-time position working Tuesday through Saturday with rotating Monday assignments as needed during peak leasing season. Evening hours may be required as business needs demand.

Core Responsibilities

Lead Management & Sales

• Actively engage with prospects and applicants through multiple communication channels including phone, SMS, email, and chat box
• Demonstrate strong sales techniques and objection handling to maximize conversion rates
• Guide prospects through the self-touring process using Rently smart lock technology
• Help prospects identify suitable homes based on their requirements and preferences
• Maintain detailed prospect interactions in the company's CRM system
• Meet or exceed established conversion metrics and Service Level Agreements (SLAs)
  
  

Application Processing

• Actively manage the application pipeline to maximize conversion rates while maintaining quality control standards
• Review and validate applicant information through modern verification systems to ensure accuracy and completeness
• Familiarity of Plaid and other digital verification tools for ID and income verification, with ability to process traditional documentation when required
• Review screening results against company policies and guidelines, escalating exception requests with proper documentation when needed
• Proactively work the application pipeline to minimize processing time and maintain high conversion rates while ensuring compliance
• Drive application completion through proactive communication and follow-up with applicants at each stage of the process
  
  

Lease Execution

• Execute resident leases using standardized company documents and addendums
• Ensure accuracy and completeness of all lease documentation
• Guide new residents through the move-in process
  
  

Marketing & Property Presentation

• Submit property listings corrections and timely updates to central property marketing team for temporary removal or reactivation of properties as needed
• Maintain comprehensive knowledge of available inventory and market conditions to effectively guide prospects and provide valuable insights to leadership
  
  

Required Qualifications

• Active Real Estate License
• 1-2 years of sales/marketing experience in the Property Management industry highly preferred
• Current and valid driver's license
• Excellent communication and interpersonal skills
• Strong sales ability and customer service orientation
• Advanced computer proficiency with emphasis on CRM and property management software
• Experience with Yardi and Salesforce preferred but not required
• Proficiency with Microsoft Office (Outlook, Excel, Word)
• Ability to multi-task in a fast-paced environment
• Strong attention to detail and organizational skills
• Adaptable to new technology and software platforms
  
  

Work Environment

• This role operates primarily in a professional office environment.
• Regular computer and phone work in an office setting
• Occasional field visits to company assets as required by management
• Ability to move around the office and properties when needed
• Primary use of computers and modern telecommunications equipment
  
  

Employment Type: Full Time

Bonus/Commission: No

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

Referrals increase your chances of interviewing at iHire by 2x

Get notified about new Leasing Agent jobs in Smyrna, TN.

Leasing Consultant at Vintage Edge Apartments

Leasing Consultant - Artemis Midtown/Ellis at Germantown/ The Eastland

Leasing Consultant - Affordable - Whispering Oaks

Leasing Consultant - Alternative Schedule

Leasing Professional - Apex Marathon Village

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.