Leasing Agent

Maxus Properties; Overland Park (KS); On-site; USD 21,000 - 29,000; Full time

Job summary

Maxus Properties is seeking a Leasing Agent for Village at Lionsgate in Overland Park, KS. You will conduct tours, present floor plans, and convert leads into leases while supporting daily property operations.

You will deliver excellent customer service to prospects and residents, assist with renewals, coordinate move-ins, and help uphold Fair Housing compliance and occupancy goals. The role emphasizes teamwork with the Property Manager and requires basic computer skills and knowledge of

Qualifications

• 1+ year of customer service, sales, or leasing experience
• Strong interpersonal and communication skills
• Ability to build rapport with prospects and residents
• Basic computer proficiency and learning property management software
• Strong organizational skills and attention to detail

Responsibilities

• Conduct property tours and present apartments, amenities, and features
• Follow up with prospects via phone, email, and other channels to convert leads
• Maintain knowledge of floor plans, pricing, availability, and policies
• Assist with lease preparation, renewals, and move-in coordination
• Support occupancy and revenue goals through effective leasing
• Collaborate with the Property Manager and team on operations

Skills

Customer service

Sales

Leasing experience

Interpersonal skills

Communication skills

Organizational skills

Tools

OneSite

Yardi

Job description

Job Details:

Job Location: Village at Lionsgate - Overload Park, KS 66223

Salary Range: $18.00 - $18.00 Hourly

Job Title: Leasing Agent - Village at Lionsgate, Overland Park, KS

Reports To: Property Manager

Position Summary

The Leasing Agent is responsible for supporting the leasing and marketing efforts of the community while delivering an exceptional experience to prospects and residents. This role focuses on generating traffic, conducting property tours, converting leads into leases, and assisting with resident retention. The Leasing Agent serves as a key point of contact for prospective and current residents and plays an important role in maintaining occupancy goals, ensuring compliance with Fair Housing regulations, and supporting daily property operations.

Key Responsibilities

Leasing & Sales Performance

• Conduct property tours and effectively present apartment homes, amenities, and community features to prospective residents


• Follow up with prospects through phone, email, and other communication channels to convert leads into leases


• Maintain knowledge of floor plans, pricing, availability, and community policies


• Assist with lease preparation, renewals, and move-in coordination


• Achieve leasing goals and support overall occupancy and revenue objectives

Customer Experience & Resident Relations

• Provide exceptional customer service to prospects, residents, and guests


• Respond promptly and professionally to inquiries, concerns, and service requests


• Support resident retention by fostering positive relationships and assisting with renewal efforts


• Assist with resident events and community engagement initiatives

Marketing & Lead Management

• Respond to online, phone, and walk-in inquiries in a timely and professional manner


• Maintain accurate guest card documentation and lead tracking within the property management system


• Support community marketing initiatives including outreach, social media, and local partnerships


• Ensure model units, leasing offices, and tour routes are maintained to company presentation standards

Operational Support

• Assist with daily leasing office operations including answering phones, managing appointments, and administrative tasks


• Maintain accurate resident and prospect records within property management systems


• Support move-in and move-out processes, including documentation and file compliance


• Collaborate with the Property Manager and team to ensure smooth property operations

Compliance & Documentation

• Ensure compliance with Fair Housing laws and company policies in all leasing activities


• Maintain accurate and complete lease documentation and resident files


• Follow established procedures for application processing, screening, and approvals


• Uphold confidentiality and professionalism in handling resident information

Qualifications

Required:

• 1+ year of customer service, sales, or leasing experience


• Strong interpersonal and communication skills


• Ability to build rapport with prospects and residents


• Basic computer proficiency and ability to learn property management software


• Strong organizational skills and attention to detail

Preferred:

• Previous multifamily leasing experience


• Familiarity with property management software (OneSite, Yardi, or similar)


• Experience in sales, hospitality, or customer-focused roles


• Knowledge of Fair Housing guidelines

All qualified candidates will be subject to drug testing and a criminal background check. We are committed to being an equal opportunity employer.