Leasing Agent

Apartment Services; Milford Mill (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Paid holidays

Life insurance

Disability coverage

401(k) options

Employee recognition

Job summary

Apartment Services, Inc. is seeking a motivated Leasing Agent to drive occupancy and deliver an exceptional resident experience. You will conduct tours, process applications, and coordinate move-ins while supporting renewals and resident communications.

The role emphasizes sales, customer service, and accurate data entry in a fast-paced property management environment. Weekend availability may be required.

Qualifications

• Experience in leasing, property management, sales, or customer service.
• Strong communication and closing skills.
• Professional, friendly, and customer-focused attitude.
• Organized with strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Experience with Yardi or property management software is a plus.
• Proficiency in Microsoft Office.

Responsibilities

• Greet and assist prospective and current residents (in person, phone, email).
• Conduct apartment tours and lease apartments to qualified applicants.
• Process applications and prepare lease agreements and move-in packages.
• Support resident retention and lease renewals.
• Manage daily follow-ups, call queue, and lead tracking.
• Enter all leasing activity into the property management system.
• Submit and track service requests to completion.
• Maintain model units and ensure community presentation standards.
• Review renters insurance compliance.
• Assist with resident communications and notices.
• Resolve resident concerns professionally and efficiently.
• Ensure compliance with Fair Housing laws and company policies.
• Maintain proper key control and property security.

Skills

Leasing experience

Property management

Sales

Customer service

Communication

Closing skills

Attention to detail

Multitasking

Yardi experience

Microsoft Office

Education

High school diploma or equivalent

Tools

Yardi

Microsoft Office

Job description

Join Our Team!

Apartment Services, Inc. is seeking a motivated, customer-focused Leasing Agent (Leasing Consultant) to join our growing property management team. In this role, you will play a key part in driving occupancy, leasing apartments, and delivering an exceptional resident experience. If you enjoy sales, customer service, and a fast-paced environment—this is a great opportunity to grow in property management and apartment leasing.

What You’ll Do

• Greet and assist prospective and current residents (in person, phone, email)
• Conduct apartment tours and lease apartments to qualified applicants
• Process applications and prepare lease agreements and move-in packages
• Support resident retention and lease renewals
• Manage daily follow-ups, call queue, and lead tracking
• Enter all leasing activity into the property management system (calls, tours, applications)
• Submit and track service requests to completion
• Maintain model units and ensure community presentation standards
• Review renters insurance compliance
• Assist with resident communications and notices
• Resolve resident concerns professionally and efficiently
• Ensure compliance with Fair Housing laws and company policies
• Maintain proper key control and property security

What We’re Looking For

• Experience in leasing, property management, sales, or customer service
• Strong communication and closing skills
• Professional, friendly, and customer-focused attitude
• Organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Experience with Yardi or property management software is a plus
• Proficiency in Microsoft Office

Requirements

• High school diploma or equivalent
• Valid driver’s license & reliable transportation (required)
• Ability to travel between properties as needed
• Ability to walk the property and sit/work on a computer for extended periods
• Ability to lift up to 15 lbs
• Willingness to work weekends and occasional events

Schedule

• 10 Paid Holidays
• Paid Funeral Leave & Jury Duty Leave

Health Benefits (eligible 1st of month after 60 days):

• Employer-paid Life Insurance
• Voluntary Life Insurance options
• Short-Term & Long-Term Disability
• Flexible Spending Account (FSA)
• Traditional & Roth 401(k) options
• Employee Recognition Program
• Discounted Housing (more information available at interview)