Leasing Agent

Guardian Properties, LLC; Longmont (CO); On-site; USD 35,000 - 50,000; Full time

Job summary

Guardian Properties, LLC in Longmont, Colorado, is seeking a Leasing Agent to support day-to-day operations and assist in filling vacancies. Responsibilities include preparing units for showings, conducting property tours, maintaining records, and providing exceptional customer service. Candidates should possess a high school diploma and excellent interpersonal skills. No prior leasing experience is required as comprehensive training is provided. Proficiency in customer service and basic computer skills are advantageous.

Qualifications

• No prior leasing experience required; training provided.
• Customer service or sales experience is preferred.
• Excellent communication and organizational skills.

Responsibilities

• Assist with day-to-day operations and fill vacancies.
• Conduct property inspections and prepare units for showings.
• Greet and assist prospective renters professionally.
• Schedule and conduct property tours, both in-person and virtual.
• Collect application fees and maintain leasing records.

Skills

Customer service

Organizational skills

Interpersonal skills

Detail-oriented

Time management

Comfortable with technology

Education

High school diploma or equivalent

Tools

Microsoft Excel

Job description

About The Role

As a Leasing Agent, you'll play a vital role in supporting day-to-day operations by helping fill vacancies, guiding prospective residents through the leasing process, and delivering exceptional customer service. This is a full-time non-exempt position, well-suited for someone who is tech-savvy, personable, and highly organized. No prior leasing experience is necessary—we provide full training to set you up for success. Previous experience in customer service is preferred, as it helps ensure a smooth and positive experience for prospective and current residents.

Key Responsibilities

Daily Operations

• Prepare units for showings and move-ins.
• Conduct property inspections to ensure cleanliness and readiness.
• Utilize digital platforms to manage scheduling, applications, and communications.

Customer Service

• Greet and assist prospective renters in a professional and friendly manner.
• Provide accurate information on availability, pricing, and leasing terms.
• Respond to phone, email, and online inquiries promptly and courteously.
• Deliver high-quality service throughout the pre‑move‑in process.

Leasing & Marketing

• Schedule and conduct in‑person and virtual property tours.
• Showcase community features and apartment amenities during tours.
• Guide applicants through the rental application and leasing process.
• Prepare and explain lease agreements and documentation.
• Manage online listings and keep marketing materials up to date.
• Contribute to marketing efforts, including social media and community outreach.

Administrative Duties

• Collect and document application fees, deposits, and rent payments.
• Maintain accurate records of leads, applications, and lease agreements.
• Update leasing software and databases (Excel experience preferred; training provided).
• Support reporting activities, including daily, weekly, and monthly metrics.

Resident Relations & Communication

• Assist with lease renewals and move‑in coordination.
• Ensure compliance with Fair Housing regulations (training provided).
• Communicate effectively with residents, colleagues, and supervisors.

Requirements

Education

• High school diploma or equivalent (required).

Experience & Skills

• No prior leasing experience required—comprehensive training provided.
• Customer service or sales experience is a plus.
• Comfortable using computers, mobile apps, and online platforms.
• Familiarity with Microsoft Excel; willingness to learn new tools.
• Excellent interpersonal, communication, and organizational skills.
• Detail‑oriented with strong time management.
• Friendly, dependable, and self‑motivated.