Leasing Agent

Evergreen Real Estate Group; Indiana (PA); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a Leasing Agent to join their team. This role focuses on engaging with potential residents, showcasing the community's features, and securing lease agreements. The ideal candidate will have strong customer service skills, a Leasing Agent License, and the ability to navigate leasing regulations. You'll be responsible for resident screening, paperwork management, and fostering positive relationships with clients. Join a dynamic environment where your contributions will enhance resident satisfaction and community image, all while working a flexible schedule of 32 hours per week.

Qualifications

• High school diploma or GED; 1-3 years related experience required.
• Leasing Agent License or Sales/Broker license required.

Responsibilities

• Greet prospects and present community features and benefits.
• Complete lease paperwork and accept rents and deposits.
• Maintain communication with prospects and manage follow-ups.

Skills

Customer Service

Analytical Skills

Problem Solving

Technical Skills

Interpersonal Communication

Education

High School Diploma or GED

Leasing Agent License

NALP Designation

Tools

Leasing Software

Job description

Join to apply for the Leasing Agent role at Evergreen Real Estate Group.

Summary

This position is primarily responsible for greeting prospects, professionally presenting the features and benefits of their assigned community, and securing lease agreements from qualified persons. The role also involves ensuring compliance with relevant laws and managing associated paperwork throughout the leasing process. This position requires only 32 hours/week.

Essential Duties and Responsibilities

1. Understand and ensure adherence to all Fair Housing, ADA, FCRA, and other leasing-related laws.
2. Remain proficient in HUD guidelines, Resident Selection Plan, Affirmative Fair Housing Marketing Plan, and other subsidy regulations.
3. Ensure eligibility requirements, application preferences, and income targeting (if applicable) are met.
4. Perform resident screening and verify prospective residents meet guidelines.
5. Complete lease paperwork, including addenda, and accept rents and deposits.
6. Assist with application verification and communicate results to prospects.
7. Maintain communication with prospects via forms, thank-you notes, and follow-ups.
8. Enter prospect data into leasing software and update immediately.
9. Inspect move-outs and vacancies, and ensure property cleanliness and readiness.
10. Handle clerical tasks, report issues to the Property Manager, and maintain organized files.
11. Coordinate marketing events and monitor unit turnover.
12. Maintain a professional and friendly atmosphere in the leasing office and other resident areas.
13. Assist with outreach marketing and contribute ideas to improve resident satisfaction.
14. Manage leasing staff and monitor leasing program success if directed.
15. Conduct market surveys and competitor analysis.
16. Implement EIV processes to verify income, assets, and deductions, and complete certification files.
17. Coordinate move-in procedures and assist with resident orientation.
18. Foster positive resident relations and respond to inquiries and concerns.
19. Attend scheduled meetings with owners or agents.
20. Project a positive community image.

Attendance

Must be punctual and meet all work requirements, including attendance, deadlines, and scheduled breaks.

Competencies

• Analytical: Synthesizes complex information, designs workflows.
• Problem Solving: Resolves issues promptly, analyzes data, develops solutions.
• Technical Skills: Continually builds knowledge, shares expertise.
• Customer Service: Manages difficult situations, responds promptly, solicits feedback.
• External Relationships: Maintains courteous relationships with clients and vendors.
• Cost Consciousness: Works within budget, implements cost-saving measures.

Qualifications

• High school diploma or GED; or 1-3 years related experience.
• Leasing Agent License or Sales/Broker license required.
• NALP designation preferred.
• Ability to read, write, and communicate effectively.
• Basic math skills.
• Experience in leasing and resident retention.
• Reliable transportation.
• Knowledge of leasing procedures and compliance regulations.
• Ability to work in a fast-paced environment and exercise problem-solving skills.
• Excellent interpersonal and communication skills.

Physical Demands

Regular use of hands, standing, walking, reaching, climbing, stooping, and lifting up to 50 pounds. Specific vision abilities required.

Work Environment

Frequent outdoor weather exposure, occasional chemicals, moderate noise level.