Leasing Agent

Pennrose; Hartford (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

A prominent real estate company seeks a Leasing Agent in Hartford, CT, responsible for providing exceptional administrative and leasing support for assigned properties. The role requires maintaining a welcoming atmosphere for residents and potential clients, ensuring compliance with housing laws while delivering outstanding customer service.

Qualifications

• 1 year experience in multi-family property management preferred.
• Experience with Low Income Housing Tax Credit Program preferred.

Responsibilities

• Provides first-line customer service for prospective and current residents.
• Leads tours of property and shows vacant units.
• Processes lease applications and maintains lease files.

Skills

Customer service

Proficiency in Microsoft Excel

Proficiency in Yardi

Education

High School Diploma or equivalent

Job description

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Overview

Responsible for providing administrative and leasing support for assigned property. Establishes inviting atmosphere for prospective residents and

Overview

Responsible for providing administrative and leasing support for assigned property. Establishes inviting atmosphere for prospective residents and

guests, and

provides superlative customer service to current residents. Maintains knowledge of Company's policies and procedures, as well as applicable housing laws and regulations.

IND123

Responsibilities

• Provides first-line customer service for prospective and current residents, as well as property guests. Maintains welcoming environment in Leasing
  
  

Office

• Leads tours of property, showing vacant units and marketing property
  
  

amenities

• Tracks and follows up with all referrals, walk-ins, and phone
  
  

inquiries

• Develops and maintains reference book detailing property's unique features, amenities, size, vacancies, rental rates, and current leasing
  
  

promotions

• Assists with developing and coordinating leasing events and resident promotional
  
  

activities

• Prepares leasing checklist and package which includes all required forms, deposits, schedules, and
  
  

information

• Processes lease applicationsÂ
• Completes and maintains lease files for each rental, and ensures all files contain required documentation outlined in the Resident File SetupÂ
• Collects rental deposits and rent. Delivers deposits to bank.
• Utilizes maintenance software program to enter in and track work
  
  

orders

• Inspects apartments for move-in/out condition and turnover
  
  

status

• Prepares and distributes required reports, monthly newsletters, tenant correspondence, etc.
• Works with management to develop and implement residential programming, including special events and ongoing instructional and recreational
  
  

activities

• Assists Property Manager with annual recertification of each
  
  

resident

• Visits comparable properties and assists Property Manager in preparing quarterly competitive market
  
  

analysis

• Remains current on and compliant with policies and laws affecting the marketing and leasing of the property, including the Company's leasing agreement, Landlord Tenant code, Fair Housing laws, and other applicable
  
  

laws

• Orders
  
  

office supplies and welcome gifts for new residents

• Assists with the development and implementation of resident services
  
  

programming

• Maintains regular daily office hours, ensuring adequate coverage on weekends and
  
  

holidays

• Maintains strict adherence to invoice approval policy. Position does not have authority to purchase any goods or
  
  

services

Qualifications

Required Education and Experience:

• High School
  
  

Diploma

or equivalent

• 1 year experience in multi-family property management
  
  

preferred

• Experience in affordable housing
  
  

preferred

• Experience with Low Income Housing Tax Credit Program and/or Hope 6
  
  

preferred

• Knowledge of
  
  

HUD programs including but not limited to HOPE 6 and project-based Section

8

• Proficiency in Yardi preferred
• Proficiency in Microsoft Windows, including Microsoft Excel and OutlookÂ
• Excellent customer service skills
• Requires a valid driver's license, an insured vehicle, and the ability to travel (between properties)
  
  

Working Conditions

• Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.
• Ability to work at property locations within or near transitional
  
  

neighborhoods

• Ability to climb stairs, take elevators, bend, squat and reach
  
  

overhead

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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