Leasing Agent

Richmark Property Management; Greeley (CO); On-site; USD 22,000 - 31,000; Full time

Job summary

Richmark Property Management is seeking a friendly, customer-focused Leasing Consultant to join our on-site team in Colorado. You will be 100% customer-facing, generating traffic, leasing units, and delivering exceptional service to residents.

The role emphasizes strong communication, prompt follow-up on leads, and maintaining up-to-date knowledge of unit availability and pricing. You will greet visitors, conduct tours, and work to meet occupancy goals while adhering to Fair Housing regulations.

Qualifications

• Strong verbal and written communication skills are required.
• Ability to work independently and make decisions.
• Flexible to work weekends and overtime as needed.
• Driver's license is required.

Responsibilities

• Manage incoming leads using property management software and respond promptly.
• Provide accurate information on unit availability, pricing, and community details to prospects.
• Strive to meet and exceed occupancy goals.
• Greet residents and guests warmly and maintain a professional appearance.
• Coordinate tours and set appointments; convert inquiries to leases.
• Address resident questions and escalate issues to site management when needed.
• Contribute to a welcoming on-site culture and exceptional resident service.

Skills

Verbal communication

Written communication

Independent work

Weekend availability

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

About this position

Description:

Position Summary

The leasing consultant's focus is to assure that leasing, marketing, and customer service goals are met for the property. The leasing consultant is 100% customer-facing. The primary responsibilities of the leasing consultant are to generate traffic, lease units, and provide exceptional customer service to our residents

Pay

$19.00

Ongoing Essential Duties

• Utilizes property management software to manage incoming leads, responds quickly, and follows up on schedule
• Is knowledgeable regarding availability of units, pricing, and property information relevant to new prospects
• Strives to meet and exceed occupancy goals
• Is familiar with Fair Housing Regulations and performs all tasks accordingly
• Maintains a working knowledge of the local community, including local schools, business, and events
• Participates in planning and hosting resident appreciation events and constantly works to engender a sense of community among residents
• Performs opening tasks, including checking on the readiness of the model or show units, the tour paths, and the community amenities
• Serves as a first point of contact for residents, works to resolve any issues or complaints.
• Quickly returns missed phone calls and stays current with all follow-ups for leads and prospects
• Quickly escalates any customer service issues to site management when support is needed
• Communicates effectively to site management and maintenance team to resolve any noticed issues
• Enthusiastically embraces the company culture, provides a welcoming environment for residents and guests, demonstrates our drive to maintain the highest of standards, and provides the best possible experience for everyone on site
• Enthusiastically greets each person who enters the office
• Approaches each situation in a friendly and helpful manner
• Maintains a pleasant, professional, and cheerful presence at all times
• Always presents a professional appearance and follows established dress code policy
• Strives to learn the assistant community manager's role and can fill in for the assistant community manager when needed.
• Other duties as assigned

Requirements:

Required Skills/Abilities:

• Basic computer knowledge including proficiency in Microsoft Word, Excel, and Outlook
• Experience in social media and technology
• Proficiency in converting phone calls to appointments and appointments to leases (Sales)
• Ability to act independently and make decisions
• Excellent verbal and written communication skills
• Flexibility to work weekends, overtime, and other unscheduled times as required
• Drivers license required.

Supervisory Responsibilities:

• This position does not have supervisory responsibilities

Education and Experience:

• Customer service experience
• At least 6 months experience in the apartment, leasing, or hospitality industry preferred
• High school diploma or equivalent combination of education required

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.