Leasing Consultant

Stonemark; San Antonio (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Stonemark is seeking a Leasing Consultant to market, show and lease apartments to prospective tenants in a fast-paced community.

You will respond to applicants, verify rental applications, prepare move-in packages and assist in renewals and resident relations, working closely with the Community Manager.

Ideal candidates have an AA degree or equivalent and 6 months to 1 year of leasing experience; excellent people skills and professional demeanor are essential for success in this role.

Qualifications

• AA degree or equivalent from two-year college or technical school, or 6 months to 1 year leasing experience.
• Excellent people and communication skills are required.
• Must be well organized, professional, friendly and diligent.
• Ability to lift up to 25 pounds and stand/walk frequently.

Responsibilities

• Maintains and updates inventory of apartments available to rent.
• Establishes rapport with prospective residents and presents community to meet their needs.
• Schedules showings, overcomes objections and follows up with undecided prospects.
• Verifies rental applications for accuracy and completeness.
• Prepares move-in and welcome packages.
• Assists in move-in/move-out process and ensures apartments are clean and ready.
• Assists in rent collection and maintenance requests processing.
• Assists in preparing the community newsletter.
• Supports Community Manager and steps in during their absence.

Skills

People skills

Communication

Organization

Customer service

Professionalism

Education

Associate's degree

Tools

Word processing

Spreadsheet

Internet

Job description

Description

Basic Function

Markets, shows and leases apartments to prospective tenants. Responds to all applicants and residents in a courteous and prompt manner regarding leasing, marketing, and resident relations.

Principle Responsibilities

The activities listed below are not inclusive: however, they are indicative of the types of activities normally performed by the Leasing Consultant. Other duties may be assigned.

Essential Functions

• Maintains and accurate updated inventory of apartments available to rent, a list of prospective residents and a list of current information concerning renewals.
• Establishes rapport with each prospective resident, determines his/her needs and desires and presents the community in a manner that addresses those needs and desires.
• Schedules appointments for showing market-ready apartments, overcomes objectives, obtains commitment to lease and follows up on undecided prospects.
• Verifies rental applications for accuracy and completeness per company and housing regulations.
• Prepares move-in and welcome packages.
• Assists in move-in/move-out process and insures that apartments to be shown and leased are clean and attractive.
• Assists in the collection of rent and other monies due and processes service requests for maintenance service.
• Assists in preparation of community newsletter.
• Assists Community Manager and/or Assistant Community Manager with their responsibilities and assumes the role during their absence.

Approves

Pre-qualification of prospective residents.

Develop or Review and Submit to Community Manager for Review and Approval:

• Process rental applications, leases and lease renewals.
• Correspondence to residents, prospective residents, etc.
• The monthly newsletter.
• Propose activities or social functions for residents.
• Exceptional cases concerning terms of renewals or lease applications.

Education/Experience

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related leasing experience and/or training; or equivalent combination of education and experience.

Abilities And Aptitudes

Excellent people and communication skills are required. Must be well organized, professional, friendly, enthusiastic and diligent. Poise and positive attitude are essential.

Specific Skills

To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Internet software. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. While performing the duties of this job, the employee is frequently required to stand; walk; sit and talk or hear.