Leasing Agent

The Liberty Group; Evanston (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

The Liberty Group is seeking a Leasing Agent for luxury apartment communities in Chicagoland. You will greet prospects, qualify them, and guide carefully through the application process to close leases.

Responsibilities include recording visits, coordinating model tours with the Property Manager, processing applications, and ensuring units are ready for move-in. Bilingual candidates are valued; experience with apartment software is a plus.

Qualifications

• Minimum 6 months experience in apartment leasing.
• Must be comfortable working in a fast-paced environment.
• Familiar with apartment / multi-family leasing and Fair Housing.

Responsibilities

• Greet prospects and qualify by criteria (ask questions; utilize completed guest cards, etc.).
• Immediately record all telephone and in-person visits on appropriate reports.
• File guest cards and maintain according to established procedures.
• Inspect models and communicate related service needs to Property Manager.
• Provide community and apartment/model tours applying product knowledge to client needs by communicating the features and benefits; close the sale.
• Present and assist the prospect in completing application and secure deposit in accordance with company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals. Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.
• Ensure apartment is ready for resident to move-in on agreed date.
• Follow-up on prospects that did not close and refer them to sister communities if needed.
• Secure new resident signatures and orient new residents to community.
• Assist in monitoring renewals and distribute renewal notices.
• Monitor advertising effectiveness and gather market information.
• Represent the company in a professional manner at all times.

Skills

Fast-paced environment

Fair Housing knowledge

Bilingual

Customer service mindset

Tools

Apartment software

Job description

Top National management companies are looking to hire you at their newest and most recently renovated Luxury apartment communities.

Chicagoland is Hot for Leasing Agents who can close leases at the highest level!!

Job Responsibilities:

• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
• Immediately record all telephone and in-person visits on appropriate reports.
• File guest cards and maintain according to established procedures.
• Inspect models and available “market ready” units, communicate related service needs to Property Manager.
• Provide community and apartment/model tours applying product knowledge to client needs by communicating the features and benefits; close the sale.
• Present and assist the prospect in completing application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.
• Ensure apartment is ready for resident to move-in on agreed date.
• Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect’s needs.
• Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
• Assist in monitoring renewals. Distribute and follow-up on renewal notices.
• Monitor advertising effectiveness. Gather information about market competition in the area and file.
• Represent the company in a professional manner at all the times.

Required Qualifications:

• Must be comfortable working in a fast-paced environment.
• Must be familiar with apartment / multi-family leasing and Fair Housing.
• Apartment software experience is a bonus.
• Valid I.D. Required
• Minimum 6 months experience in apartment leasing required.
• Bilingual candidates are always in high demand.

Luxury property, lease-up, rehab, and tax credit experience are a plus as well!

The Liberty Group provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.