Leasing Agent

DTN Management; Brighton (MI); On-site; USD 34,000 - 46,000; Full time

Job summary

A leading property management firm in Michigan is seeking a Leasing Agent to drive brand awareness and manage customer relations at the property. This role involves generating new leads and maintaining positive community interactions. Ideal candidates should possess strong people skills and be well-organized, with a focus on delivering excellent customer service.

Benefits

Health, Vision, and Dental Coverage

Competitive 401K package

Paid Time Off

Paid Holidays

8 Hours Paid Annual Volunteer Time

Education Reimbursement

Mileage Reimbursement

Rental Discount at Select DTN Properties

Ongoing Training, Mentorship and Job Shadowing

Growth Opportunity

Qualifications

• High school education or equivalent required.
• Experience with social media and reputation management.
• Proficient with various software platforms.
• Well organized with the ability to multi-task.

Responsibilities

• Generate, manage, and close leads for new leases.
• Assist with planning and hosting resident events.
• Enter work orders and ensure customer satisfaction.
• Maintain professional relations with residents and community.

Skills

Customer service

Organizational skills

People skills

Education

High school education or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Job description

Job Title: Leasing Agent

Reports to:Property Manager

Company Overview

DTN is a 50 year old vertically integrated real estate firm based in Lansing, MI. We are one of Michigan’s largest and well respected construction, development and ownership companies of multifamily real estate properties. Through our development and operations team DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment. As the Leasing Agent, you will influence and guide the experience for those that visit a DTN owned or managed community.

Job Summary

The DTN leasing team is the brand liaison to both future residents and the community. As a part of the leasing team, you will be engaged to help grow the DTN brand at your primary property. This includes generating new leads, converting leads to future residents and influencing reputation through positive relations in all interactions.

As a Leasing Agent, your primary responsibilities include:

• Generate, manage and close leads for new leases
• Have positive and professional relations with all employees, future residents, community members and current residents
• Work as part of a team to exceed property goals
• Assist with planning and hosting of resident events
• Use approved technology and operating software to create, manage and convert leads to leases and manage resident needs
• Create and present leases to future residents and renewing current residents
• Enter work orders as received and follow up after completion to ensure customer satisfaction
• Other duties/responsibilities may be assigned based on site needs

Core Candidate Qualities:

• High school education or equivalent
• Well organized with ability to prioritize and multi-task
• Experience with or the ability to learn all technology and operating software used at DTN communities
• Experience with or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat.
• Motivation to learn and consistently improve
• People skills required to educate, support and overcome objections of current and future residents
• Can do attitude and collaborative mindset – We all succeed by working as a team
• An eye for detail – Our properties and team members are representing the DTN brand
• Desire to provide great customer outcomes
• Proficient with computers and various software platforms including but not limited to Microsoft Word, Outlook, Excel and PowerPoint
• Experience using industry software is preferred
• Reliable transportation to get to work daily and conduct daily job responsibilities

Benefits:

• Health, Vision, and Dental Coverage
• Competitive 401K package
• Paid Time Off
• Paid Holidays
• 8 Hours Paid Annual Volunteer Time
• Education Reimbursement
• Mileage Reimbursement
• Rental Discount at Select DTN Properties
• Ongoing Training, Mentorship and Job Shadowing
• Growth Opportunity

If you are interested in joining our company but do not feel you meet the requirements for this position, APPLY anyway! We are always looking for talented and motivated individuals to join our team in various departments. We will review your resume and will reach out if there are any other roles that closely match your qualifications!

For more information, please visit www.dtnmgt.com