Leasing Administrator (Multifamily)

FirstService Residential; Houston (TX); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Comprehensive medical plans

Dental and vision benefits

Paid time off

401(k) with company match

Job summary

A leading property management company in Houston, TX seeks a Leasing Administrator (Multifamily) to engage with residents and manage leasing activities. The ideal candidate will hold a high school diploma, possess strong communication skills, and be proficient in Microsoft Office, with experience in property management software like Yardi a plus. This full-time role offers competitive pay ranging from $21 to $24 per hour, along with comprehensive benefits including medical plans and a 401(k).

Qualifications

• High school diploma or equivalency required.
• State-required real-estate sales or broker license is necessary.
• Proficiency in using Yardi or other property management software is a plus.

Responsibilities

• Track daily communications with prospects.
• Conduct property tours with prospective residents.
• Assist leasing manager with renewal monitoring.
• Ensure accurate entry of information into Yardi.

Skills

Proficient in Microsoft Office

Excellent communication skills

Customer service principles

Ability to multi-task

Education

High school diploma or equivalency

State-required real-estate sales or broker license

Tools

Yardi management software

Microsoft Office

Job description

Leasing Administrator (Multifamily) – FirstService Residential

Join to apply for the Leasing Administrator (Multifamily) role at FirstService Residential.

Pay Range: $21.00/hr – $24.00/hr (actual pay based on skills and experience).

Job Overview

The leasing consultant plays an integral role in the community by interacting with prospective and existing residents daily. This position supports the leasing manager and requires touring and educating new prospects on the benefits and lifestyle of living in the community.

Your Responsibilities

• Track all daily phone calls, emails and new prospect traffic to the leasing office.
• Interview all new prospects and enter all qualified traffic information in the new prospect guest card, especially as regards to how they learned about the community.
• Lock in appointments to visit the community.
• After establishing a positive relationship, tour the property with the new guest and secure a commitment to apply for a new home.
• Explain the application process and procedures and initiate the application.
• Arrange for all new lease signings electronically or in person, along with collection of funds.
• Follow up on prospects daily.
• Assist the leasing manager in monitoring renewals in a timely manner, distributing and following up on renewal notices.
• Ensure all information is entered into Yardi and any other software programs such as on‑site.com.
• Assist with inspections of move‑in apartments to ensure quality meets standards.
• Receive all telephone calls and in‑person visits; listen to resident requests, concerns and comments.
• Inspect models and available market‑ready units and communicate related service needs to the Property Manager or Maintenance Supervisor.

Skills – Qualifications

Education/Training: High school diploma or equivalency. State‑required real‑estate sales or broker license, basic computer skills, proficiency using Microsoft Office, experience with Yardi and other management software platforms a plus. Ability to work weekends, ask questions, close a sale, and desire to prove sales ability and advance career.

Experience / Knowledge / Abilities

Proficient in Microsoft Office; excellent communication skills; strong understanding of customer‑service principles and practices; ability to perform with minimum supervision and make independent decisions; ability to multi‑task, effectively prioritize workload, meet tight deadlines; team player; strong analytical skills; detail‑oriented with ability to organize information.

What We Offer

As a full‑time non‑exempt associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, vision, time‑off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required for training and company functions.

Compensation

$21 – $24 per hour.

Disclaimer

This is not an all‑inclusive job description; management reserves the right to assign or reassign duties and responsibilities at any time.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Sales and Management

Location

Houston, TX