Leasing Admin & Renewals Specialist — NYC

Vaco; New York (NY); On-site; USD 64,000 - 72,000; Full time

Job summary

Vaco by Highspring in Manhattan, NY seeks a Leasing Administrative Assistant to support the leasing and renewal process from application to lease completion. This role blends administrative accuracy, compliance, resident communication, and sales to ensure a smooth leasing experience while upholding building standards.

You will review applicant documents, verify income, identify discrepancies, manage renewals, and communicate with residents and brokers.

Qualifications

• Experience in leasing and property management preferred.
• Proficient with Yardi software.
• NY real estate license or ability to obtain within 90 days.
• Attention to detail and organizational skills.
• Strong written and verbal communication.
• Sales/negotiation and resident-facing communication.
• Identify inconsistencies and follow policies.
• Manage multiple transactions with deadlines.
• Exercise professional judgment and discretion.

Responsibilities

• Review, verify, and approve applicant documentation for completeness and compliance.
• Verify income, employment, identification, rental history, and other required information.
• Identify discrepancies or potential fraud and escalate as needed.
• Manage all administrative requirements from application through lease execution.
• Prepare and communicate renewal offers and manage renewals.
• Communicate with residents regarding terms, questions, and negotiations.
• Maintain accurate lease records and documentation.
• Follow up with applicants, residents, brokers, and teams to move transactions forward.
• Use sales/negotiation skills to drive leases and renewals.
• Represent the property and company brand professionally.

Skills

Leasing experience

Property management

Customer service

Administration

Strong written and verbal skills

Sales and negotiation

Attention to detail

Follow-through

Discretion with confidential info

Education

NYS Real Estate License

Tools

Yardi

Job description

Vaco by Highspring in Manhattan, NY seeks a Leasing Administrative Assistant to support the leasing and renewal process from application to lease completion. This role blends administrative accuracy, compliance, resident communication, and sales to ensure a smooth leasing experience while upholding building standards.

You will review applicant documents, verify income, identify discrepancies, manage renewals, and communicate with residents and brokers.