Leasing Admin: Lease Renewals & Resident Support

Atrium; New York (NY); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Temp-to-perm career opportunity

Atrium Care Package (healthcare plans,

Paid time off

Job summary

Atrium is seeking a Leasing Administrative Associate to support lease renewal operations and resident services in a fast-paced residential property environment. The role focuses on managing lease renewal processes, preparing documentation, and delivering outstanding service to residents.

This temporary-to-permanent position offers a stable Monday–Friday schedule (9:00 AM – 5:30 PM), with a competitive salary, and opportunities for professional growth within the real estate industry.

Qualifications

• Minimum of 1 year of experience in an administrative, customer service, or data entry role.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication abilities.
• Customer-focused mindset with the ability to handle resident inquiries professionally.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Ability to manage multiple priorities in a fast-paced office environment.

Responsibilities

• Prepare and process lease renewal offers for both market-rate and rent-stabilized apartments.
• Create and update lease amendments, renewals, and other contract modifications.
• Respond to resident inquiries and provide exceptional customer service via phone and email.
• Maintain accurate resident and lease records through data entry and file management.
• Assist with general administrative functions including filing, copying, scanning, and document organization.
• Ensure compliance with established policies, procedures, and deadlines.
• Support departmental and organizational goals through administrative and operational assistance.

Skills

Attention to detail

Organizational skills

Verbal communication

Written communication

Customer-focused

Multi-tasking

Microsoft Word

Microsoft Excel

Outlook

Education

Bachelor's degree

Tools

Microsoft Word

Excel

Outlook

Yardi

Job description

Atrium is seeking a Leasing Administrative Associate to support lease renewal operations and resident services in a fast-paced residential property environment. The role focuses on managing lease renewal processes, preparing documentation, and delivering outstanding service to residents.

This temporary-to-permanent position offers a stable Monday–Friday schedule (9:00 AM – 5:30 PM), with a competitive salary, and opportunities for professional growth within the real estate industry.