Leasing

Red Tail Residential; Ventura (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Vacation & sick leave

Paid holidays

Life insurance

Employee discounts

Job summary

Red Tail Residential, LLC is hiring a Leasing Consultant to support our Shorehaven Townhomes community. You will show apartments, assist with leasing, handle resident relations, and help with property operations while delivering exceptional customer service in a fast-paced workday.

Weekend availability is required. The role offers fully company-paid health insurance, vacation and sick leave, paid holidays, and life insurance for full-time staff, along with exclusive employee discounts and perks.

Qualifications

• At least 1 year of experience in multifamily residential leasing.
• High school diploma or equivalent; fluent reading/writing English.
• Strong customer service and sales aptitude.
• Knowledge of Fair Housing laws.

Responsibilities

• Provide superior customer service to residents, prospects, and vendors.
• Show apartments, lease units, and assist with resident move-ins.
• Update unit availability daily and maintain accurate leasing information.
• Process rental applications in accordance with company procedures.
• Submit and track maintenance requests for residents.
• Receive and record collections following company standards.
• Provide general clerical, office, and phone support.
• Maintain complete and accurate resident files and documentation.
• Manage move-in calendars to ensure appointments are completed and units meet move-in standards.
• Address and help resolve resident concerns; elevate issues to the Supervisor when necessary.
• Conduct move-out walks and support the move-out process.

Skills

Customer service

Communication skills

Sales aptitude

Knowledge of Fair Housing laws

Leadership qualities

Time management

Education

High school diploma or equivalent

Tools

Yardi

Voyager

LRO

Entrata

Resident Check

Job description

Job Title: Leasing Consultant

Company: Red Tail Residential, LLC

Status: Full Time

Pay Rate: $20.00 - $22.00 per hour, depending on experience

Supervisor: Community Manager, Multi-Site Community Manager, Regional Manager

Join Our Team!

Love connecting with people, touring beautiful apartment communities, and working in a role where no two days are the same? Red Tail Residential is hiring a Leasing Consultant to support our Shorehaven Townhomes community!

This position is perfect for someone who thrives in a fast-paced environment, enjoys variety throughout the workday, and is passionate about creating exceptional resident experiences.

If you bring positive energy, strong customer service skills, and a sales mindset, we’d love to connect with you!

Benefits

• Fully company-paid employee health insurance
• Vacation and sick leave
• Paid holidays
• Company-paid life insurance for full-time employees
• Exclusive employee discounts and perks

Position Summary

The Leasing Consultant plays a key role in creating a positive first impression for prospective residents while delivering exceptional customer service throughout the leasing process. This position supports multiple apartment communities and assists with leasing, administrative tasks, resident relations, and property operations while upholding company standards and ensuring a smooth move-in and move-out experience.

Weekend availability is required.

Key Responsibilities

• Provide superior customer service to residents, prospects, and vendors
• Conduct and assist with market surveys
• Show apartments, lease units, and assist with resident move-ins
• Update unit availability daily and maintain accurate leasing information
• Process rental applications in accordance with company procedures
• Submit and track maintenance requests for residents
• Receive and record collections following company standards
• Provide general clerical, office, and phone support
• Maintain complete and accurate resident files and documentation
• Manage move-in calendars to ensure appointments are completed and units meet move-in standards
• Address and help resolve resident concerns; elevate issues to the Supervisor when necessary
• Conduct move-out walks and support the move-out process
• Perform additional duties as assigned

Physical Demands

• Regularly required to sit, stand, walk, reach, talk, and hear
• Occasional climbing may be required
• Must be able to work at a computer and use a phone for extended periods
• Must be able to detect auditory and visual alarms
• Availability to work flexible and extended hours, including weekends, as needed

Attendance & Schedule

• Full-time position requiring consistent attendance
• May require evenings, weekends, and occasional holidays
• Active participation in company meetings, events, and functions is required

Essential Skills & Competencies

• Strong customer service orientation
• Excellent communication skills
• Ability to handle high-stress situations professionally
• Strong organizational and administrative skills
• Effective time management and prioritization
• Sales aptitude and comfort working with prospects
• Superior collection skills
• Knowledge of Fair Housing laws
• Leadership qualities and ability to work independently

Qualifications

Education

• High school diploma or equivalent required
• Must be able to read and write English fluently and perform intermediate math functions

Professional Experience

• At least one year of experience in multifamily residential leasing industry is required.

Computer Skills

• Intermediate computer and internet proficiency
• Intermediate knowledge of Microsoft Word, Excel, and Outlook
• Preferred experience with: Yardi, Voyager, LRO, Entrata, Resident Check

Learning & Development

• Commitment to ongoing professional development through company-provided training
• Ability to effectively utilize all on-site property management software

Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.