Leasing Consultant

Red Tail Residential; Sugar Hill (GA); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Company-paid employee-only health insurance

Vacation and sick time

Company-paid holidays

Life insurance

Opportunities for growth and advancement

Job summary

A leading property management company seeks a Leasing Consultant in Sugar Hill, Georgia. This full-time position requires excellent customer service and sales skills to engage prospective residents and manage leasing processes. Key responsibilities include providing support in residential leasing, maintaining accurate records, and ensuring a smooth move-in and move-out experience. Ideal candidates will have a high school diploma and some experience in customer service. Competitive benefits are offered, along with opportunities for growth.

Qualifications

• Fluency in English and intermediate math skills.
• Preference for one year experience in the service industry.
• Intermediate computer and internet proficiency required.

Responsibilities

• Provide customer service to residents and prospects.
• Show, lease, and assist in move-ins.
• Update unit availability and maintain leasing info.

Skills

Customer service

Sales aptitude

Organizational skills

Time management

Knowledge of Fair Housing laws

Education

High school diploma or equivalent

Tools

Yardi

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Base pay range

$21.00/hr - $21.00/hr

Job Title: Leasing Consultant

Company: Red Tail Residential, LLC

Status: Full-Time

Supervisor: Community Manager, Multi-Site Community Manager, Area Support Community Manager, or Senior Community Manager

We offer a competitive compensation package including:

• Company-paid employee-only health insurance
• Vacation and sick time
• Company-paid holidays
• Life insurance
• Opportunities for growth and advancement

Position Summary

The Leasing Consultant plays a key role in creating a positive first impression for prospective residents and delivering excellent customer service throughout the leasing process. This position supports leasing, administrative tasks, resident relations, and property operations while upholding company standards and ensuring a smooth move-in and move-out experience.

Key Responsibilities

• Provide superior customer service to residents, prospects, and vendors.
• Conduct and assist with market surveys.
• Show, lease, and move in prospective residents.
• Update unit availability daily and maintain accurate leasing information.
• Process rental applications in accordance with company procedures.
• Submit and track maintenance requests for residents.
• Receive and record collections following company standards.
• Provide general clerical, office, and phone support.
• Maintain complete and accurate resident files and documentation.
• Manage move-in calendars to ensure appointments are completed and units meet move-in standards.
• Address and help resolve resident concerns; elevate issues to the Supervisor when necessary.
• Conduct move-out walks and support the move-out process.
• Perform additional tasks or duties as assigned by the Supervisor.

Special Requirements

Physical Demands

• Regularly required to sit, stand, walk, reach, talk, and hear.
• Occasional climbing may be required.
• Must be able to work at a computer and use a phone for extended periods.
• Must be able to detect auditory and visual alarms.
• Availability to work flexible and extended hours, including weekends, as needed.
• May require evenings, weekends, and occasional holidays.
• Active participation in company meetings, events, and functions is required.
• Ability to handle high-stress situations professionally.
• Strong organizational and administrative skills.
• Effective time management and prioritization.
• Sales aptitude and comfort working with prospects.
• Knowledge of Fair Housing laws.
• Demonstrated experience in affordable housing is strongly preferred.
• Leadership qualities and ability to work independently.

Qualifications

Education

• High school diploma or equivalent required.
• Must be able to read and write English fluently and perform intermediate math functions.

Professional Experience

• One year of experience in the service industry preferred (hospitality, retail, customer service, etc.).

Computer Skills

• Intermediate computer and internet proficiency.
• Intermediate knowledge of Microsoft Word, Excel, and Outlook.
• Preferred experience with: Yardi, Voyager, LRO, Entrata, Resident Check.

Learning & Development

• Commitment to ongoing professional development through company-provided training.
• Ability to effectively utilize all on-site property management software.

Northshore Personnel Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Management