Lease & Retention Specialist - Bonuses & Growth

General Services Corp.; Richmond (VA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) Plans

Rental Discount

Paid Holidays

Paid Sick and Vacation

Health Savings Account

Maternity Leave

Care Assistance

Disability Insurance

Life Insurance

Pet Insurance

Identity Theft Protection

Legal Resources

Job summary

General Services Corporation (GSC) in Richmond, VA is seeking a Leasing Specialist to show apartments and secure leases, striving to maximize occupancy and resident satisfaction. This role requires greeting prospects, qualifying applicants, and guiding them through the leasing paperwork process.

The ideal candidate has strong sales, customer service, and communication skills, with preferred one year of leasing experience. GSC offers comprehensive benefits and bonus opportunities.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: Outstanding sales ability in a computerized environment.
• Preferred: One year of leasing experience.

Responsibilities

• Leasing apartments at optimum rent levels and keeping vacancies to a minimum
• Greet customers by standing and smiling
• Convert walk-in prospects into secured leases
• Convert telephone calls and emails to appointments
• Maintain a waiting list and follow up on waiting list applicants
• Screen applicants to include requesting and reviewing credit reports, employment references, and rental references
• Prepare leases
• Conduct Move-in orientations
• Follow up on Rent Increase Letters and maintain files
• Maintain Resident Renewal Program
• Proactively solicit residents’ input and opinions regarding residency
• Make recommendations regarding resident programs and/or policies to Management
• Leasing Office Operations
• Assist managers and other staff members as requested
• Maintain a customer focused appearance in the leasing office
• Handle daily file maintenance
• Answer telephones
• Arrange utility connections and disconnections
• Walk vacant and inspect ready units
• Follow up on general complaints including pet violations
• Collect delinquent rent
• Check apartments for skips
• Handle move-out processing
• Work on social and other promotional events
• Other duties as assigned.

Skills

Sales ability

Customer service

Education

High School Diploma or equivalent

Job description

General Services Corporation (GSC) in Richmond, VA is seeking a Leasing Specialist to show apartments and secure leases, striving to maximize occupancy and resident satisfaction. This role requires greeting prospects, qualifying applicants, and guiding them through the leasing paperwork process.

The ideal candidate has strong sales, customer service, and communication skills, with preferred one year of leasing experience. GSC offers comprehensive benefits and bonus opportunities.