Learning Technology Support Coordinator, School of Public Health

SUNY Downstate; New York (NY); On-site; USD 100,000 - 118,000; Full time

Job summary

SUNY Downstate Health Sciences University is seeking a Learning Technology Support Coordinator in the School of Public Health. The role is based in Brooklyn, NY, and serves as the liaison for faculty, providing extensive support for course site development and maintenance, along with academic-support facilitation within the department.

The coordinator will manage course setup each semester, assist with test banks and Panopto video editing, and deliver Brightspace orientation for new faculty.

Qualifications

• Associate’s Degree from a DOE-accredited college or university.
• Familiarity with learning management systems and AV technology.
• Strong interpersonal and communication skills.
• Ability to translate technical concepts for a broad audience.

Responsibilities

• Serve as the main point of contact for faculty in the School of Public Health.
• Assist in building and maintaining course sites each semester.
• Support and develop test banks for quizzes and Panopto video editing.
• Provide Brightspace orientation and one-on-one technical support.
• Coordinate with SPH Liaison to Division of Information Services.

Skills

LMS familiarity

AV technology

Interpersonal skills

Technical communication

Education

Associates Degree

Job description

Learning Technology Support Coordinator, School of Public Health

Brooklyn, NY, United States

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About Us

Are you looking to take your career to new heights with a leader in healthcare?SUNY Downstate Health Sciences Universityis one of the nation's leading metropolitan medical centers. As the only academic medical center in Brooklyn, we serve a large population that is among the most diverse in the world. We are also highly-ranked by Castle Connolly Medical, a healthcare rating company for consumers, among the top 5 leading U.S. medical schools for training doctors.

Job Description

The School of Public Health at SUNY Downstate Health Sciences University is seeking a full-time Staff Associate / Learning Technology Support Coordinator.

The Learning Technology Support Coordinator will work as a liaison / main point of contact for the faculty for the School of Public Health at SUNY Downstate. The incumbent will provide extensive support on development and maintenance of course sites along with facilitation to provide academic support within the department School of Public Health.

Illustrative Duties

• Serve as the main point of contact for faculty within the department of School of Public Health.
• Provide support to faculty with the process to develop and maintain course site at the beginning of each semester. Tasks include but may not be limited to:
  • Course copying between semesters
  • Initial gradebook and Module setup
  • Linking external materials.
  • Supporting and developing test banks for quiz creation.
  • Panopto video and caption editing.
  • Survey integration for course evaluation and school wide announcements
• Responsible to provide Brightspace orientation for new faculty including one- on- one technical support sessions for existing faculty.
• Responsible to ensure course aligns with SUNY compliance criteria with online course quality review robotic (OSCQR)
• Additional support may include technical support such as:
  • Train, schedule and supervise student assistants working in an AV support capacity, ensuring adequate coverage during instructional hours.
  • Resolve AV and technology related incidents in faculty classrooms /faculty staff offices, conference rooms, library spaces and research labs.
  • Provide basic instruction on the operation of AV equipment of faculty s necessary.
  • Attend A/V training sessions.
  • Serve as SPH Liaison to the Division of Information Services.

Qualifications

Required Qualifications

• Associate’s Degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accredited organization.
• Familiarity with learning management systems and AV technology.
• Strong interpersonal and communication skills.
• Proven track record/ ability to communicate technical concepts across a wide range of key stake holders.

SUNY Downstate Health Sciences University is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal or state laws.

Women, minorities, veterans, individuals with disabilities and members of underrepresented groups are encouraged to apply.

If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact Human Resources [e-mail].

Job Info

• Job Schedule Full time
• Job Shift Day
• Posting Date 07/13/2026, 06:00 AM
• Job Identification 496584
• Grade NSSL4 - 08
• Union Name UUP
• Minimum Base Salary 100,000
• Maximum Base Salary 118,200
• Other Job Title Learning Technology Support Coordinator, School of Public Health