Learning Technologies & Knowledge Manager

asu; United States; On-site; USD 50,000 - 58,000; Full time

Job summary

Arizona State University’s Mary Lou Fulton College for Teaching and Learning Innovation (MLFC) seeks a Learning Technologies Specialist to support and optimize learning tools across Education and Design teams. This role focuses on configuring tools, troubleshooting issues, and creating clear documentation and training materials.

The LTS collaborates with instructional designers, faculty, staff, and developers to ensure tools are well-supported, documented, and used effectively, with emphasis on

Qualifications

• Bachelor's degree with 3 years of related experience or equivalent.
• Experience configuring and troubleshooting cloud-based learning tools.
• Ability to develop clear training materials and SOPs.
• Strong collaboration across multi-disciplinary teams.

Responsibilities

• Provide responsive support for learning technologies used by staff.
• Manage tool accounts, configurations, and knowledge resources.
• Collaborate with designers and faculty to test tools and workflows.
• Document processes and develop training materials.

Skills

Technical troubleshooting

Documentation

Cross-functional collaboration

Learning technologies knowledge

Education

Bachelor's degree or equivalent

Tools

Canvas

CES

LTI tools

Airtable

Automation

AI tools

Job description

Arizona State University’s Mary Lou Fulton College for Teaching and Learning Innovation (MLFC) seeks a Learning Technologies Specialist to support and optimize learning tools across Education and Design teams. This role focuses on configuring tools, troubleshooting issues, and creating clear documentation and training materials.

The LTS collaborates with instructional designers, faculty, staff, and developers to ensure tools are well-supported, documented, and used effectively, with emphasis on