Hybrid Learning Tech & Knowledge Lead

Arizona State University; Glendale (AZ); Hybrid; USD 50,000 - 58,000; Full time

Job summary

Arizona State University seeks an Instructional Technologist 2 to assess, design, and support learning technologies across the Mary Lou Fulton College for Teaching and Learning Innovation. The role emphasizes relationship management, documentation, and tool configuration rather than software development.

The position collaborates with instructional designers, faculty, staff, and IT teams to ensure tools like Canvas and CES are well-supported and effectively used.

Qualifications

• Bachelor's degree and 3 years of experience in instructional technology or related field.
• Experience configuring and supporting learning technologies and platforms.
• Ability to document processes and create training materials.
• Strong collaboration with designers, faculty, staff, and IT teams.

Responsibilities

• Provide responsive support for learning technologies used by instructional designers, faculty, and staff.
• Manage user accounts, configurations, documentation, and knowledge resources for learning/operational tools.
• Coordinate with web developers and vendors to improve tool workflows and integrations.
• Develop and maintain training materials, onboarding resources, and standard operating procedures.
• Test tools and templates with stakeholders to ensure high-quality learning experiences.
• Monitor and share developments in digital learning technologies and recommendations.

Skills

Learning technologies

Canvas

CES

LTI

Troubleshooting

Documentation

Account management

Airtable

AI-enabled applications

Vendor coordination

Education

Bachelor's degree

Tools

Canvas

Airtable

LTI tools

Cloud-based applications

Job description

Arizona State University seeks an Instructional Technologist 2 to assess, design, and support learning technologies across the Mary Lou Fulton College for Teaching and Learning Innovation. The role emphasizes relationship management, documentation, and tool configuration rather than software development.

The position collaborates with instructional designers, faculty, staff, and IT teams to ensure tools like Canvas and CES are well-supported and effectively used.