Learning Solutions Designer & Training Facilitator

Claritev; United States; On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Paid parental leave

Tuition reimbursement

Professional development opportunities

Job summary

Claritev in the United States is seeking a Training and Learning Specialist responsible for designing, developing, maintaining, and delivering informal and formal learning solutions to support department processes and systems.

Under supervision, the role splits 50% design and development and 50% delivery, collaborates with customers and project teams, and ensures HIPAA compliance while applying adult learning principles. We offer health insurance, a 401(k) plan and bonus opportunities.

Qualifications

• Minimum HS Diploma (or GED); bachelor’s degree preferred.
• 2+ years in training/education environment or related field.
• Willingness to travel up to 10–20% of the time.
• Coaching, mentoring and/or training experience.
• Licensures/certifications as applicable.
• Knowledge of adult learning principles and learning styles.
• Strong communication, interpersonal and organizational skills.
• Ability to learn and co-facilitate in various formats.

Responsibilities

• Assist with design, development and maintenance of basic instructional materials in various formats (manuals, wikis, job aids).
• Secure sign-off of materials and ensure course objectives meet customer expectations prior to delivery/publication.
• Assist to design, develop, and deliver recorded learning solutions, including storyboarding and using appropriate software.
• Prepare to facilitate training by selecting materials, technology, and methodologies; manage pre/post class work.
• Develop and apply classroom management techniques to ensure effective learning environments.
• Facilitate delivery of multi-system, process-based curricula in formats such as virtual, onsite, e-learning, or blended learning.
• Collaborate with Subject Matter Experts to ensure timely, accurate training materials.
• Develop, implement, and monitor trainee evaluation tools and provide feedback to management.

Skills

Coaching

Mentoring

Training

Communication

Time management

Organizational skills

Analytical

Education

HS Diploma

Bachelor's degree

Tools

MS Office

Outlook

PowerPoint

Camtasia

Audacity

Zoom

SharePoint

Database software

Job description

Claritev in the United States is seeking a Training and Learning Specialist responsible for designing, developing, maintaining, and delivering informal and formal learning solutions to support department processes and systems.

Under supervision, the role splits 50% design and development and 50% delivery, collaborates with customers and project teams, and ensures HIPAA compliance while applying adult learning principles. We offer health insurance, a 401(k) plan and bonus opportunities.