Operations Learning Specialist: Design, Deliver & Impact

MultiPlan; McLean (VA); On-site; USD 52,000 - 58,000; Full time

Job summary

Claritev seeks a Learning Designer to design, develop, maintain and deliver training solutions, combining classroom and virtual formats. You will work under supervision 50/50 design and delivery, collaborating with customers and project teams on corporate initiatives.

Responsibilities include creating manuals, wikis, job aids, storyboarding and applying adult learning principles, while ensuring HIPAA compliance and high-quality materials for diverse audiences. Travel up to 20% is required.

Qualifications

• Minimum HS Diploma (or GED), bachelor's degree preferred
• Minimum 2 years' experience in training/education environment or related field
• Ability and willingness to travel up to 10-20% of the time
• Coaching, mentoring and/or training experience
• Knowledge of adult learning principles and learning styles
• Knowledge of Company's Operational and general business principles desired
• Knowledge of Company's specific operational details desired
• Communication (written, verbal, listening), interpersonal, analytical, data entry, innovative, creative thinking, solution based, time management, and organizational skills
• Ability to learn and co-facilitate in a variety of formats
• Ability to learn and apply classroom management techniques for best outcomes
• Ability to use software, hardware and video technology related to job responsibilities including but not limited to MS Office Suites, Outlook, PowerPoint, Camtasia, Audacity, Zoom, SharePoint, database software
• Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment

Responsibilities

• Assist with the designs, development and maintenance of basic instructional training material in a variety of formats such as manuals, wikis, and/or job aids
• Participates with customers to identify appropriate learning solutions that align with course objectives and learner needs
• Assist with the design, development, and delivery of recorded learning solutions including storyboarding
• Prepare to facilitate training delivery and deliver pre and post class work
• Learns and applies classroom management techniques for learning environments
• Learns and facilitates multi-system, process-based curricula for audiences from 1 to 100 trainees
• Participates in meetings with department business owners
• Collaborates across disciplines and departments
• Ensures HIPAA compliance and company core values

Skills

Coaching & training experience

Adult learning principles

Communication skills

Organizational skills

Time management

Analytical skills

Interpersonal skills

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

MS Office Suite

PowerPoint

Zoom

SharePoint

Camtasia

Audacity

Job description

Claritev seeks a Learning Designer to design, develop, maintain and deliver training solutions, combining classroom and virtual formats. You will work under supervision 50/50 design and delivery, collaborating with customers and project teams on corporate initiatives.

Responsibilities include creating manuals, wikis, job aids, storyboarding and applying adult learning principles, while ensuring HIPAA compliance and high-quality materials for diverse audiences. Travel up to 20% is required.